- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
09-18-2019 09:24 AM
Troubelshooting in mobile app
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
I edited a video with quik software, but after getting export, the video stays vibrant and stagnant while playing it. As the video is photographed and shakes the image.
09-18-2019 09:45 AM
Re: Troubelshooting in mobile app
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
What phone are you using? Do you have the phone and the app up to date?
Kindly try the troubleshooting steps on the articles below.
Quik for mobile - Supported Resolutions
Quik For Mobile - Choppy Playback
Let us know how it goes.
Thanks!
Ej
09-19-2019 02:05 AM
Re: Troubelshooting in mobile app
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
@daringsurf6323 Sorry about that.
What kind of phones are you using? Is it an Android phone? This kind of issue is common when using devices that are not powerful enough to deal with multiple high resolution videos. The device cannot handle them and the transitions / images are shaky / stuttering.
You could try to lower the resolution of your videos.