Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Mobile
Reply
Highlighted
Explorer
Posts: 13,002

Re: Trim no longer working in app

GoPro is working on a new app, so hopefully that is released soon and will fix your issues. Unfortunately, Samsung isn't doing anything to help the issue. So glad I got off the Samsung band wagon.
Highlighted
Hiker
Posts: 7

Re: Trim no longer working in app

GoPro Support, I hope you are listening to the feedback you are getting from this problem. There have been a couple of updates since this thread started and still the error message users are getting is not helpful in identifying the problem. (I would guess there is an error writing the file for some reason.) Although you must know what the trim function does in terms of what files and folders should be used/created you have not managed to diagnose the difference between working and non working installations, this all looks distinctly amateur.

 

Personally I'd prefer to be using Windows for the apps but they have stopped working on Windows 7.

 

While trimming is also possible in Quik, you might be getting more than you want, like the original sound track overwritten by music, by default at least, options could be clearer.