01-08-2019 04:43 PM
I do not have the same problem on my Galaxy 7 phone. I would strongly prefer to work of the tablet given the much larger screen and storage space.
01-10-2019 08:43 AM
The same message happens when transferring without the quik key.
For furtther info - I am able to trim videos and play the trimmed video in the editing window, but when I attempt to save the trimmed video is when the error message pops up. Therefore, there is no way to save the trimmed videos.
01-10-2019 12:37 PM
Thank you for the update, @tdoyle9871. It seems that the behavior is isolated to specific devices. We aim to ensure that the app works on every device but this is nearly impossible due to the nature of the OS. Android is a fragmented OS, with devices running on different specs. These inconsistencies make it difficult to ensure that the app works flawlessly on every device.
01-10-2019 01:01 PM
While I appreciate that fragmentation is an issue with Android OS, I don't beleive that is the case here. Both the Galaxy phone I tested this on where it works and the Lenovo tablet where it does not work are running the same version of Android. As far as I can gather there is very little customization from either manufacturer - so it is as near to an apples to apples comparison as possible. Lenovo tablets are quite widespread; and as such, I'd recommend more digging from GoPro's technical team.
01-10-2019 05:17 PM