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Sightseer
Posts: 1
Accepted Solution

Transições no Quik não funcionam corretamente ao salvar o video

Olá, sempre que uso o Quik para criar videos os efetios de transição ao salvar não aparecem.

 

Exemplo: Ao usar as transições " DASHIN " no modelo ao dar play as trsnsições ocorrem lindamente entre fotos e videos, mas ao salvar no intervalo de mudança de imagem onde uma deveria correr com a outra, fica sempre preto.

 

Já alterie para as melhores qualidades do app e nada.

 

Qualquem pode me ajudar ?

 

 


Accepted Solutions
Highlighted
GoPro
Posts: 13,958

Re: Transições no Quik não funcionam corretamente ao salvar o video

 

Hi @carlost8758

 

What camera and SD card are you using?

Here are some troubleshooting steps you may try:

  • Change the video style 
  • Modify a little something in your project 
  • Pause the preview to let it load 
  • Make your video a bit shorter  
  • Close, reopen the app and restart your device   
  • Free up memory by closing all other apps 
  • Free up space on your device (if the app crashes at 100% by a "save to photos" it's probably because you don't have enough space)
  • Update your device to the current operating system
  • Last resort: try to make a clean install BUT be aware that your videos in Quik for mobile will be deleted so make sure you save them to your camera roll first. However know that videos uploaded online are still there. Clean install can help, especially after an update.

 

Let us know how it goes.

 

Thanks!

Ej

View solution in original post


All Replies
Highlighted
GoPro
Posts: 13,958

Re: Transições no Quik não funcionam corretamente ao salvar o video

 

Hi @carlost8758

 

What camera and SD card are you using?

Here are some troubleshooting steps you may try:

  • Change the video style 
  • Modify a little something in your project 
  • Pause the preview to let it load 
  • Make your video a bit shorter  
  • Close, reopen the app and restart your device   
  • Free up memory by closing all other apps 
  • Free up space on your device (if the app crashes at 100% by a "save to photos" it's probably because you don't have enough space)
  • Update your device to the current operating system
  • Last resort: try to make a clean install BUT be aware that your videos in Quik for mobile will be deleted so make sure you save them to your camera roll first. However know that videos uploaded online are still there. Clean install can help, especially after an update.

 

Let us know how it goes.

 

Thanks!

Ej