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Tourist
Posts: 3

Total verpixelte Fotos in Quickstory auf Android GoPro App (ehemals Capture) in Version 6.0

[ Edited ]

 

Erstellung Quickstory in 16:9 Format verpixelt die Bilder (Fotos aufgenommen mit der GoPro) so sehr das die Quickstory unbrauchbar ist.

 

Android GoPro App (ehemals Capture) in Version 6.0

Aufnahmen GoPro Hero 7 Black

 

Screenshots direkt aus einer Quickstory auf einen Samsung Note 9

gibt es einen Workaround die Bilder in der Quickstory (im 16:9 Format) in der aufgenommenen Qualität zu reimportieren?

Ist es ein Fehler in der App?

1.jpeg

2.jpg

 

GoPro
Posts: 8,358

Re: Total verpixelte Fotos in Quickstory auf Android GoPro App (ehemals Capture) in Version 6.0

Hello @oliverf31573. Does this issue happen only when the format is set to 16:9? If you still have the stand-alone Quik for mobile app, see if the same output is produced. Try clearing cache on your phone's app settings (just cache, not data) and see if it resolves the issue. Let us know what you find out. Thanks!

Highlighted
Tourist
Posts: 3

Betreff: Total verpixelte Fotos in Quickstory auf Android GoPro App (ehemals Capture) in Version 6.0

Clearing Gopro app Cache has no better result.
A Test Project with Quick in Classic Format is OK
GoPro
Posts: 10,731

Re: Betreff: Total verpixelte Fotos in Quickstory auf Android GoPro App (ehemals Capture) in Vers...

Hello @oliverf31573

 

Sorry for any troubles caused.

This has been raised to the team.

We'll post back on this thread once we have additional information.

 

Regards,

Ej