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Sightseer
Posts: 2

The Go Pro App states "Not compatable with this Device" it was last year.

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I Have Hero Session 5 and an LG K20 V phone. Last year I went on a ski trip and everything worked great.  About 6 months ago I had to do a factory reboot of my phone.  I am now getting ready for a ski trip, and I am trying to install the GoPro app again on my phone. However, The app is now stating " Not compatable with this device".  What can I do??  I want to be able to access easily all the settings on my camera out on the slopes.

GoPro
Posts: 2,017

Re: The Go Pro App states "Not compatable with this Device" it was last year.

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@gordonl8  Sorry about that, what is your Android version? 

GoPro App requires Android devices running Android 7.0 or later (Tablets are not supported)

https://gopro.com/help/articles/block/GoPro-Mobile-Apps-Compatibility  

Sightseer
Posts: 2

Re: The Go Pro App states "Not compatable with this Device" it was last year.

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I have an Android LG K20 with version 7.0

Sightseer
Posts: 1

Re: The Go Pro App states "Not compatable with this Device" it was last year.

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The app does not work with my phone either. LG Arena 2 Android 9.0.