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Sightseer
Posts: 2
Accepted Solution

Tablet that will playback Hero 6 Black?

I am a coach who regularly uses a Hero 3 with tablet from Samsung, the SM T900. I use this setup for immediate feedback while training so downloading or uploading to some service to get the video later is completetly useless for our coaches.

 

I wanted to upgrade so I bought a Hero 6 Black. Now I can't view video on the SM T900 tablet. I've read about the resolution issue, but the SM T900 handles 1080. I've tried that with a lower frame rate and resolution 720 at 60&30FPS... I cannot figure out how to play back on the tablet. I've also read about the codec issue (tablet was released in 2014)... is that what I'm up against?

 

Unless someone here has a solution to watch video on the SM T900 tablet, I need recommendations on another tablet (prefer not to use Apple or Amazon products but will use Amazon if that's my only/best choice).

Thanks in advance,

 

Chris

 

 


Accepted Solutions
GoPro
Posts: 7,405

Re: Tablet that will playback Hero 6 Black?

Hello @chrisb1103. The GoPro App is compatible with mobile devices running on Android 6.0.1 or later, or iOS running on iOS 11 or newer. If your Samsung SM T900 is running at such OS, you only need to make sure that your HERO6 Black camera is not set to the resolutions identified in the HEVC article as using HEVC files. There are no other settings that could be set. Aside from the list of specific brands and models that is on the page, we do not have other recommendations at this time. Hope this helps. 

 

 

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GoPro
Posts: 8,486

Re: Tablet that will playback Hero 6 Black?

Hi @chrisb1103

 

You may check the information on: Supported Resolutions for Copy and Share in the GoPro App

 

 

Thanks!

Ej

Sightseer
Posts: 2

Re: Tablet that will playback Hero 6 Black?

Thanks for the response, I've read through that - it's one of the places I learned about the Hvec video. What that doesn't tell me:

 

  1. Is there a series of settings I can set on my Hero 6 camera so that video can be played back in the GoPro App on the tablet Samsung SM T900?
  2. If I need to buy a new tablet: What specification/features do I need to ensure are in a tablet so that it plays Hero 6 video in the GoPro App?

At this point I'm a little frustrated. I'm not going to just keep buying/returning tablets in hopes of finding one that works - I'm going to just return the Hero 6 and look at different options. I get technology changes, I just need to know what tech works together and what to look for.

 

GoPro
Posts: 7,405

Re: Tablet that will playback Hero 6 Black?

Hello @chrisb1103. The GoPro App is compatible with mobile devices running on Android 6.0.1 or later, or iOS running on iOS 11 or newer. If your Samsung SM T900 is running at such OS, you only need to make sure that your HERO6 Black camera is not set to the resolutions identified in the HEVC article as using HEVC files. There are no other settings that could be set. Aside from the list of specific brands and models that is on the page, we do not have other recommendations at this time. Hope this helps.