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%3CLINGO-SUB%20id%3D%22lingo-sub-17303%22%20slang%3D%22en-US%22%3ETHIS%20MAKES%20NO%20SENSE!%20iOS%20Capture%20App%20requires%20Login%20-%20I.%20Don't.%20Have.%20Internet.%20At.%20The.%20Shoot.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-17303%22%20slang%3D%22en-US%22%3E%3CP%3EI%20really%20don't%20understand%20this...%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EMy%20Hero4%20Silver%20sends%20a%20WiFi%20signal%20to%20my%20iOS%20device%20for%20remote%20control%20with%20the%20Capture%20app.%20But%20in%20order%20to%20use%20this%20closed%20connection%2C%20I%20first%20have%20to%20connect%20to%20the%20internet%20and%20log%20in%3F%20%26nbsp%3BSo%20I%20need%20to%20disconnect%20from%20my%20GoPro%2C%20connect%20to%20the%20internet%2C%20login%2C%20disconnect%20from%20the%20internet%2C%20reconnect%20to%20my%20GoPro...%20and%20now%20I%20can%20use%20the%20app%20with%20my%20camera.%20%26nbsp%3BThis%20is%20frustrating%2C%20cumbersome%2C%20and%20makes%20no%20sense%20at%20all%20from%20a%20usability%20standpoint.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIf%20I%20only%20had%20to%20do%20this%20once%20per%20iOS%20device%2C%20maybe%20this%20would%20be%20ok.%20But%20during%20the%20shoot%2C%20the%20Capture%20app%20LOGS%20OUT%20for%20no%20reason%20and%20I%20have%20to%20do%20the%20whole%20process%20again.%20%26nbsp%3BIf%20I'm%20at%20a%20shoot%20in%20a%20remote%20location%20without%20internet%2C%20I%20CAN'T%20USE%20THE%20APP.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThis%20absolutely%20does%20not%20make%20sense%20at%20all.%20If%20we%20need%20to%20login%20to%20use%20the%20new%20PLUS%20function%20to%20upload%20things%2C%20fine.%20But%20I%20don't%20use%20that.%20The%20Login%20should%20NOT%20be%20required%20to%20use%20the%20Control%20-%20dare%20I%20say%20Capture%20-%20functions%20of%20the%20app%20and%20camera.%20It%20should%20be%20separate%20and%20only%20necessary%20if%20you%20wish%20to%20use%20the%20PLUS%20upload%20functions.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EPlease%20change%20this%20functionality%20and%20fix%20the%20app%20so%20we%20can%20use%20it%20without%20needing%20to%20log%20in%2C%20which%20requires%20internet%20and%20changing%20networks%20-%20assuming%20you%20HAVE%20internet%20in%20your%20location.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-17319%22%20slang%3D%22en-US%22%3ERe%3A%20THIS%20MAKES%20NO%20SENSE!%20iOS%20Capture%20App%20requires%20Login%20-%20I.%20Don't.%20Have.%20Internet.%20At.%20The.%20Shoot.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-17319%22%20slang%3D%22en-US%22%3E%3CP%3Ei%20read%20some%20other%20similar%20threads%20here%2C%20but%20i%20want%20to%20reiterate%3A%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Eeven%20after%20logging%20in%2C%20during%20the%20recording%20session%20-%20meaning%20anywhere%20from%201%20to%2020%20minutes%20after%20logging%20in%20-%20the%20app%20WILL%20log%20you%20out%20and%20you%20are%20screwed%20if%20you%20have%20no%20internet%20connection%20on%20site.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ethe%20app%20logs%20you%20out%20well%20within%2030%20days%2C%20sometimes%20within%20minutes.%20this%20is%20absolutely%20unusable.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-17434%22%20slang%3D%22en-US%22%3ERe%3A%20THIS%20MAKES%20NO%20SENSE!%20iOS%20Capture%20App%20requires%20Login%20-%20I.%20Don't.%20Have.%20Internet.%20At.%20The.%20Shoot.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-17434%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F10391%22%20target%3D%22_blank%22%3E%40spirywave78437%3C%2FA%3E%20-%20This%20is%20definitely%20unusual.%20Can%20you%20let%20me%20know%20what%20version%20of%20the%20Capture%20app%20you're%20using%20(Settings%26gt%3BAbout)%3F%20Also%2C%20is%20there%20anything%20else%20operating%20on%20your%20iPhone%20when%20this%20happens%3F%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%2C%3C%2FP%3E%0A%0A%3CP%3EJeff%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-17803%22%20slang%3D%22en-US%22%3ERe%3A%20THIS%20MAKES%20NO%20SENSE!%20iOS%20Capture%20App%20requires%20Login%20-%20I.%20Don't.%20Have.%20Internet.%20At.%20The.%20Shoot.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-17803%22%20slang%3D%22en-US%22%3EJeff%2C%3CBR%20%2F%3E%3CBR%20%2F%3EHow%20do%20we%20reach%20GoPro%20and%20voice%20our%20frustration%20with%20the%20Capture%20Login%20requirement%3F%20I%20have%20put%20in%20a%20couple%20email%20support%20tickets%2C%20the%20system%20says%20to%20expect%20a%20response%20in%2024-48%20hours%20but%20more%20than%20a%20week%20has%20past.%20GoPro%20doesn't%20allow%20messages%20on%20Facebook.%20I%20have%20voiced%20frustration%20here%20along%20with%20others%2C%20I%20have%20voiced%20my%20frustration%20on%20the%20Apple%20App%20Store%20and%20have%20seen%20numerous%20others%20who%20share%20my%20point%20of%20view.%20I%20checked%20some%20online%20reviews%20such%20as%20B%26amp%3BH%20Photo%20and%20peo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Reply
Nomad
Posts: 583

Re: THIS MAKES NO SENSE! iOS Capture App requires Login - I. Don't. Have. Internet. At. The. Shoot.

Well, luckily I still have my GoPro remote which came with the Hero3 Black, allowing me to control my Hero3 and the Session. 

 

So, why not simply get rid of the stupid 'you need to log-in to control a 400USD+ camera' and use a remote instead?

In case you don't want to spend 80bucks you can build one on your own for less than 25USD. All details are well documented (look for KonradIT on the www).

The hardware you need is a ESP8266 WiFi module (I will use this one https://www.adafruit.com/products/2821, but even a simpler module will do http://hackaday.com/2015/12/29/make-a-cheap-gopro-remote-from-an-esp8266/)

Cheers!

Tourist
Posts: 6

Re: THIS MAKES NO SENSE! iOS Capture App requires Login - I. Don't. Have. Internet. At. The. Shoot.

to joergq8...

yeah you probably build a cheap remote, but I don't think that is here the main problem if you don't want to carry the gopro in front of your eyes or place it somewhere where you can see (for the Hero5 Black) what you are recording.

But this does not solve the problem. If you mount the camera on the top of your car or on the bumper, then how are you going to see what your gopro sees? Though you can start stop recording or maybe if you go fancy change the settings, but how do you see battery life, the settings and especially adjust the camera so that it takes the right shot? Try to climb on your helmet to adjust the view of the camera... (no offence, just trying to get a bit funny)

Nomad
Posts: 583

Re: THIS MAKES NO SENSE! iOS Capture App requires Login - I. Don't. Have. Internet. At. The. Shoot.

.. yeah, climbing on your helmit would be funny ... but ... another solution is displaying the livestream on your mobile device/computer
Sightseer
Posts: 1

Re: THIS MAKES NO SENSE! iOS Capture App requires Login - I. Don't. Have. Internet. At. The. Shoot.

Please, gopro, stop this nonsense!
Tourist
Posts: 3

Re: THIS MAKES NO SENSE! iOS Capture App requires Login - I. Don't. Have. Internet. At. The. Shoot.

Hi Folks,

 

Little update here for you that HOPEFULLY you will find helpful.  So we all have been beyond frustrated with the sign-in requirement and needing internet access.  One of the issues was that you would get signed back out pretty frequently and always have to sign back in. I heard that the random sign out issue was fixed, so I uninstalled a fully re-installed the Capture app on my iPhone 6 and decided to run some tests.  Here are my results.

 

1. At home, with internet, open Caputre and make sure you are signed into the app.

2. Connect to camera's wifi and verify everything is working as it should. (at this point, your phone should be using LTE for internet)

3. Use capture to power off the camera and disconnect from the camera's WiFi. Kill the capture app. 

4. Turn off your cellular data on your phone.  (we are pretending at this point that we are packing up to head out into the world of no-LTE)

5. Turn on the GoPro camera's WiFi and re-connect your phone to it.

6. Once connected to the camera's WiFi, you should now have NO INTERNET.  (I verified this by testing my email and web browser on my phone. No connection, just as you would have out in the boonies.)

7. Open the Capture app.  Mine seems to have stayed logged in just fine.

8. Given it's still logged in, you can fully control the GoPro camera.  (AWESOME!)

 

HERE IS THE MOST IMPORTANT PART.......DON'T SIGN OUT ON THE APP!!!!  If you sign out, it will ask you, "Are you sure?" So you would have to click through that too in order to get signed out.  If you DO sign all the way out, you are screwed.  Without internet, there is NO WAY to sign back in.

 

Long story short, make sure you have the latest version of the app.  Also, make sure you are signed into the app BEFORE you get our of internet range.  If you do that, I think everything will work for about 99% of you all.  Hope that helps!

 

Cheers!

 

Tourist
Posts: 4

Re: THIS MAKES NO SENSE! iOS Capture App requires Login - I. Don't. Have. Internet. At. The. Shoot.

This is just insane! GoPro, go hike in nature and clear your minds a bit, ok? Then try using your product and let me know if you find it cool to login at 3350m altitude without service looking at an amazing landscape.

 

Seriously, I fully understand your "need" for data, I work in a mobile software company, but have you heard for login tokens, device id and other, numerous ways of storing someones id and their actions OFFLINE and then SYNC that data once the user is back online?

If NOT, I will come to your offices and code that myself for FREE!!!! 

 

It's unbeliavable to me that you are preventing users from using your product?

 

You have my email, I'm serious about coding this myself if you are so lazy!?

Tourist
Posts: 8

Re: THIS MAKES NO SENSE! iOS Capture App requires Login - I. Don't. Have. Internet. At. The. Shoot.

My Perfect GOPRO WiFI Control APP would have these buttons:

 

1 CONNECT

2 POWER On/Off

3 RECORD On/Off

 

Pressing CONNECT would

 a) Show SSID's, Prompt for WiFi Password

 b) Connect

 

Tourist
Posts: 4

Re: THIS MAKES NO SENSE! iOS Capture App requires Login - I. Don't. Have. Internet. At. The. Shoot.

[ Edited ]

I am sure this made perfect sense to the dimwit programmer sitting in his office with 5 bars of wifi.

But what use is this when I am trying to use this 'professional' piece of equipment in the middle of nowhere, several hours from the nearest internet connection?