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Sightseer
Posts: 2
Accepted Solution

Téléchargement fichiers sur téléphone impossible via App Gopro

Bonjour,

 

J'ai une Gopro HEro 5 Black, elle se connecte sans soucis à l'App sur le téléphone, je peux lancer le téléchargement depuis le téléphone des vidéos et photos, la barre de téléchargement avance jusqu'à "terminé".... Mais impossible de trouver les fichiers !!

 

Dans la galerie l'album "GoPro" n'existe pas, et une recherche "gopro" dans le gestionnaire de fichiers ne donne rien... Bref, je suis obligé de passé par mon PC.

 

En revanche Quik les trouve bien...

 

J'ai un Oneplus 5, tout est à jour (App 5.2.2 et Gopro). C'est très "embettant" pour profiter des photos et vider la carte SD en voyage où je n'ai pas mon PC...!

 

Merci


Accepted Solutions
GoPro
Posts: 1,912

Re: Téléchargement fichiers sur téléphone impossible via App Gopro

Hi @epicpeak1330,

With the recent update of GoPro App 5.2, the GoPro media is now saved directly to the GoPro App. Then you can collect your copied media within the GoPro app media section and transfer them to your mobile device's native Photo app.  

  1. Select the contents you want to download 
  2. Tap the download icon 
  3. Wait for the download to complete 
  4. Go into the GoPro "App" media section and locate the copied footage. 

For reference, please see https://gopro.com/help/articles/how_to/How-to-View-Copy-and-Delete-Media-Using-the-GoPro-App .

Kind Regards,

Ann

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All Replies
GoPro
Posts: 1,912

Re: Téléchargement fichiers sur téléphone impossible via App Gopro

Hi @epicpeak1330,

With the recent update of GoPro App 5.2, the GoPro media is now saved directly to the GoPro App. Then you can collect your copied media within the GoPro app media section and transfer them to your mobile device's native Photo app.  

  1. Select the contents you want to download 
  2. Tap the download icon 
  3. Wait for the download to complete 
  4. Go into the GoPro "App" media section and locate the copied footage. 

For reference, please see https://gopro.com/help/articles/how_to/How-to-View-Copy-and-Delete-Media-Using-the-GoPro-App .

Kind Regards,

Ann

Sightseer
Posts: 2

Re: Téléchargement fichiers sur téléphone impossible via App Gopro

Hi,

Thank you, I didn't notice it has changed, I didn't thind the support page you mentionned...

Thnaks again.