Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Mobile
Posts: 2

Stuck like a duck

When I go to save my vid, it stops at 94% and goes nowhere regardless of number of attempts. Please advise. Thx, Ed
Posts: 12,789

Re: Stuck like a duck

What phone, what version of Android, what camera, and what resolution/fps are your videos?
Posts: 2

Re: Stuck like a duck

I have a Samsung Note9. I just saved another video that was just over 6 minutes long. The one that never saves is 15 minutes long and I think thar's the problem. I cannot.shorten it. Any advice on settings? Thanks again
Posts: 12,088

Re: Stuck like a duck

Hi @peppysummi746


Is this an edited made within the GoPro app or Quik for mobile?

See if clearing the app's cache will help. NO need to include data.

Let us know how it goes.