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Sightseer
Posts: 2
Accepted Solution

Storage Space - Sharing quik video online

Dear,

 

I love the Quik App from GoPro.

It was easy to edit a movie and share the link with friends, who can play it from their browser.

https://quik.gopro.com/v/3MBFhQ7cVl/

 

Just one thing I'm wondering - This video is stored online, in the cloud from Quik - I suppose.

This is free online storage for your media. What is the free storage capacity? 

Can I buy more?

 

Is the media kept in this online location forever, until I delete it? 

It would be nice, because I could free up local storage from my camera/computer/cellphone when uploading my quik movies.

 

Kind Regards,

Maarten

 


Accepted Solutions
GoPro Community Manager
Posts: 5,858

Re: Storage Space - Sharing quik video online

@coolridge78517 - Cloud storage is offered through our GoPro Plus subscription service. The capacity is listed as limited to 35 hours of video, 62,500 photos, or a combination of the two. There is currently not a way to buy more space. 

 

The media is kept in storage as long as your subscription is current. If you cancel your subscription, the media will be kept for a short time (I believe it's 30 days, but I could be off about that) before it's removed.

 

Jeff

View solution in original post

GoPro Community Manager
Posts: 5,858

Re: Storage Space - Sharing quik video online

Your name is a random name that was assigned when you created your account. You can change it one time in the account settings at GoPro.com if you'd like.

 

I can't check to see if you're subscribed to Plus (you'd likely be in the 30 day trial period), but our Support team at https://gopro.com/help/ContactUs can help you out with that.

View solution in original post


All Replies
GoPro Community Manager
Posts: 5,858

Re: Storage Space - Sharing quik video online

@coolridge78517 - Cloud storage is offered through our GoPro Plus subscription service. The capacity is listed as limited to 35 hours of video, 62,500 photos, or a combination of the two. There is currently not a way to buy more space. 

 

The media is kept in storage as long as your subscription is current. If you cancel your subscription, the media will be kept for a short time (I believe it's 30 days, but I could be off about that) before it's removed.

 

Jeff

Sightseer
Posts: 2

Re: Storage Space - Sharing quik video online

Thank you for the feedback.

However, as far as I know, I don’t have a gopro plus subscription. Can you please check my user account subscriptions? I can’t find it....

Ps: i have never chosen the username “coolridge...”, is this a random name?

Kind Regards,
Maarten
GoPro Community Manager
Posts: 5,858

Re: Storage Space - Sharing quik video online

Your name is a random name that was assigned when you created your account. You can change it one time in the account settings at GoPro.com if you'd like.

 

I can't check to see if you're subscribed to Plus (you'd likely be in the 30 day trial period), but our Support team at https://gopro.com/help/ContactUs can help you out with that.