08-20-2019 09:21 AM
Is this a known issue? I last reported it in March.
08-20-2019 06:15 PM
Hello @braveridge345. Sorry to hear about the trouble. Are the videos already saved on the app? Does your phone have ample memory space? Have you tried to check if clearing cache on your phone's app settings (cache only, not data) makes a difference? We'd like to hear back from you.
08-24-2019 11:28 AM
Same is happening to me. Different Android phone. Save is there for one use after Trim, then gone when you trim another. Clear Cache and it works for one more trim. Please fix this. App is pretty useless without this feature working. Already bad enough that you need to Save to App before Saving to device.
08-24-2019 11:45 AM
I have a few GB of space. Do you have some logic that hides save when you're low on space?