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Hiker
Posts: 23

Stickers / Gauges not appearing in Quik Story

Hi

I have added some stickers / gauges to some videos and saved them, I then select these videos to create a Quick video, the gauges show on the videos when looking at the timeline but they don't appear in the play back or in the saved file... why not?

What's the point of the stickers if I can't add them to a quick video?

 

I have tried to attach a screen shot from my iPad but this forum doesn't allow iPad format images,

You can just see the gauge on each video on the timeline but nothing on the main video.... 

 

thanks

GoPro
Posts: 10,731

Re: Stickers / Gauges not appearing in Quik Story

Hello @uk-bloke

 

Does this happen only to a certain file?

Are you using the GoPro app or the stand alone Quik for mobile?

Do you have the latest version of the apps?

 

Thanks!

Ej

Hiker
Posts: 23

Re: Stickers / Gauges not appearing in Quik Story

All files and it's the GoPro app, latest version, 6.3. 

Hiker
Posts: 23

Re: Stickers / Gauges not appearing in Quik Story

So no one has info to share on this??

Highlighted
Nomad
Posts: 300

Re: Stickers / Gauges not appearing in Quik Story

Hi. This might be a compatibility problem between the new cameras and the software. I had not heard about this specific issue before, but related ones are documented in the Telemetry FAQ: https://community.gopro.com/t5/GoPro-Metadata-Visualization-GPS/GoPro-GPS-not-working-Performance-st...

If anyone finds out what's happening here I'll update the FAQ
Hiker
Posts: 23

Re: Stickers / Gauges not appearing in Quik Story

I have created this video showing the problem: https://youtu.be/dhqXLioToUc

Can this pelase be bugged and fixed ASAP?

 

GoPro
Posts: 682

Re: Stickers / Gauges not appearing in Quik Story

@uk-bloke @kajuna @aragon1006 

 

Sorry about that it's a known topic on the engine side.

If you add a sticker to a single media then Save and add this media to a multi-clip story the sticker won't be visible. You have to actually SAVE TO PHONE the media with the sticker for it to be rendered then use that file in your story.

Not the best solution but a work-around.

Hiker
Posts: 23

Re: Stickers / Gauges not appearing in Quik Story

[ Edited ]

That's not an option, saving out of the app and then having to import it back in again just to see the Stickers!

Can you confirm this is a bug or issue with the app that will be fixed in the next release?

Thanks