02-13-2017 09:28 PM
@albie1 - I'm pretty sure that the files you want to use have to be on the phone itself in order for Splice to process them. Is it possible for you to transfer the files from Google Drive onto your phone's memory and see if that will work?
06-06-2017 12:35 PM
I enabled that folder last night after reading a few other suggestions. With the folder enable, when I go to Splice and do the following:
1. Tap on Camera Roll
2. Select Google
3. Press Connect
I get the following error from Google:
403. That's an error.
This user-agent is not permitted to make an OAuth authorization request to Google as it is classified as an embedded user-agent (also known as a web-view). Per our policy, only browsers are permitted to make authorization reqests to Google....
06-07-2017 08:49 AM
Sorry for the trouble.
Is your iOS device and Splice app both updated to their current software versions? If not, I would suggest doing so as that might be a part of the issue.
Have you also tried logging in and out of your Google account in Splice? From the drop down menu (where other accounts are located) you'll see 'Account's on the right side. Once there, tap Google > Disconnect and then log back in. You may try restarting your device as well.
Lastly, have you visited your Drive account on desktop to validate that there is content in your Drive account?
I hope this is helpful!
06-12-2017 06:20 AM
I tried all above and it still doesn't work. It always shows the same error as for @noblebeach15027 . I can't really log in and out of the Google account as it doesn't even let me to get there. The error appears straight after clicking on Google account.