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Hiker
Posts: 7
Accepted Solution

Splice and Google Drive

How am I able to add files to a Splice Project from my Google Drive? Every time I select it, it says no files found.

I'm doing this on the Splice Mobile app

Accepted Solutions
Hiker
Posts: 7

Re: Splice and Google Drive

I actually got it to work. I needed to change a setting on Google Drive in order for Splice to see the files

View solution in original post


All Replies
GoPro Community Manager
Posts: 5,853

Re: Splice and Google Drive

@albie1 - I'm pretty sure that the files you want to use have to be on the phone itself in order for Splice to process them. Is it possible for you to transfer the files from Google Drive onto your phone's memory and see if that will work?

 

Thanks,

Jeff

Hiker
Posts: 7

Re: Splice and Google Drive

I actually got it to work. I needed to change a setting on Google Drive in order for Splice to see the files
Tourist
Posts: 2

Re: Splice and Google Drive

What was the setting that you changed in Google Drive to allow access to your photos and videos in Splice?  I can't get mine to work.

Hiker
Posts: 7

Re: Splice and Google Drive

@noblebeach15027 -

you need to make sure you have Google Photos folder enabled

Try this: Settings > Photos > Google Photos folder
Tourist
Posts: 2

Re: Splice and Google Drive

I enabled that folder last night after reading a few other suggestions.  With the folder enable, when I go to Splice and do the following:

 

1. Tap on Camera Roll

2. Select Google

3. Press Connect

 

I get the following error from Google:

 

403. That's an error.

Error. disallowed_useragent

This user-agent is not permitted to make an OAuth authorization request to Google as it is classified as an embedded user-agent (also known as a web-view).  Per our policy, only browsers are permitted to make authorization reqests to Google....

 

Any ideas?

GoPro
Posts: 55

Re: Splice and Google Drive

Hello,

Sorry for the trouble.

Is your iOS device and Splice app both updated to their current software versions? If not, I would suggest doing so as that might be a part of the issue.

Have you also tried logging in and out of your Google account in Splice? From the drop down menu (where other accounts are located) you'll see 'Account's on the right side. Once there, tap Google > Disconnect and then log back in. You may try restarting your device as well. 

Lastly, have you visited your Drive account on desktop to validate that there is content in your Drive account?

I hope this is helpful!

 

Tourist
Posts: 5

Re: Splice and Google Drive

Hello,
I tried all above and it still doesn't work. It always shows the same error as for @noblebeach15027 . I can't really log in and out of the Google account as it doesn't even let me to get there. The error appears straight after clicking on Google account.
Any thoughts?
Thank you