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Sightseer
Posts: 1

Re: Something went wrong

same happen with my xs max what to do now?

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GoPro
Posts: 14,543

Re: Something went wrong

Hello @rapidstar3548 and @epiccrest6265 . Thank you for the details that you provided. Will you be able to send us a screen recording of what happens when you access the GoPro App on your devices? 

 

Do you first download media from PLUS locally to your phone and then add them to multi-clip editing from your phone? Does it matter what type (photo, video, timelapse) of media is used? Does the resolution setting have an effect? 

 

Also, please verify the version number of the GoPro App installed on your phones, as well as the OS version. Thanks!