11-24-2019 02:56 AM
hoping you pro users can help me.
ive been using the go pro for about a year, it's a hero 2018
Suddenly my go pro app stopped working in some aspects.
it auto loads the clips and photos, but then when you click the video to edit and take you to Quik etc, it's says something went wrong and takes you to the previous screen.
tried reinstalling several times, and reconnecting camera , but no luck
anynhelp appreciated 👍
11-26-2019 04:13 PM
Remove your camera entry from the GoPro App's history.
iOS: Open GoPro App. Tap the pencil icon in the top-left corner of the Camera menu page. Tap the red X icon to delete the camera entry from your app’s history.
Reset your camera’s Wi-Fi settings. https://community.gopro.com/t5/en/Reset-Wi-Fi-Name-and-Password/ta-p/394276
Delete the GoPro camera under the Bluetooth and Wi-Fi entries in your mobile device’s settings before attempting to re-pair to your GoPro. https://community.gopro.com/t5/en/Pair-Your-Camera-with-the-GoPro-App/ta-p/394285
Let me know how it goes.
12-16-2019 11:04 AM
01-06-2020 04:52 AM
Sorry about that.
One thing you could try: instead of starting the multi clip edit from the Home Page, could you select media from the MEDIA page (APP) and try from there? This could be an issue with the media you are trying to add, what are those media? Any Timewarps? Long media? 4K?
01-06-2020 05:08 AM