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Sightseer
Posts: 2

Seriously, why does all the software suck?

[ New ]

Legitimately, I'm curious why all of the software is such garbage.

 

The UI is actually pretty good.  The UX is okay.  The functionality is okay.  The actual connectivity and implementation is absolutely some of the worst I've used in years.  Why GoPro, with as much revenue as they're bringing in, would keep around whomever is in charge of their dev team, I am clueless.

 

There is very little that should be complex about using a product of this nature.  But I cannot figure out how to connect the device and import my media on my mac or my iphone (aside from raw SD).  Nor can I update the firmware.  The latter is likely due to the fact that there isn't an option to trigger a firmware check.  Some kind of automated feature that checks itself. Why doesn't the GoPro app on mobile allow you to import clips taken more than a cerain period of time in history?  It's almost laughable how terrible of a decision that was.  I don't even know why I'm wasting my time complaining.

 

The GoPro device itself is great for filming.  I guess the idea is to just treat it like nothing more, transfer the files via the SD to the computer and maually edit all my raw assets.  Forget any of the software that GoPro makes b/c it's really bad.

 

I want to love this thing - don't even know where to start though.


Accepted Solutions
GoPro
Posts: 26,108

Re: Seriously, why does all the software suck?

[ New ]

 

Thank you for the feedback @oojacoboo

We'll have this shared with the team in charge.

 

Here are some articles that may come handy:

How to Import Camera Files to a Computer - Mac

How to View, Copy, and Delete Media Using the GoPro App

How to Update GoPro Cameras

 

Please let us know how else we can be of assistance.

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 26,108

Re: Seriously, why does all the software suck?

[ New ]

 

Thank you for the feedback @oojacoboo

We'll have this shared with the team in charge.

 

Here are some articles that may come handy:

How to Import Camera Files to a Computer - Mac

How to View, Copy, and Delete Media Using the GoPro App

How to Update GoPro Cameras

 

Please let us know how else we can be of assistance.

 

Thanks!

Ej