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Sightseer
Posts: 1
Accepted Solution

Serios Pair problems in Xioami redmi 4x with wifi and bluetooth

So, to make this short (because I'm very frustrated and angry)

 

Bought Hero 7 black yesterday, and I have tried EVERYTHING to conect my Gopro to the app.

Here is a list of the things I have done at least 2 times each:

1. Re install the app

2. Give every permission posible to the app

3. Format the gopro hero 7

4. Login with another account

5. re start my phone

6. Update my phone

 

Nothing have worked so far, the only thing I know is that there are a lot of people like me, angry as hell leaving bad reviews in the Google playstore, and I'm going to be one of these if I don't get this solved. Why the app does't work? doesn't make sense, fix that!

 

The only thing I know is this, it says that I dont have wifi or bluetooth conection:

Wifi_Bluetooth_ON

 

And then, it proceeds to try to turn off/on my wifi conection for not reason at all:

WTF_Wifi_reset

 

 


Accepted Solutions
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GoPro
Posts: 5,856

Re: Serios Pair problems in Xioami redmi 4x with wifi and bluetooth

Hi @hardydawn63780,

 

Please make sure that your smart switch is turned off. 

Your phone might be automatically connecting to a network with Internet access. 

 

Double check on Wi-Fi Settings that your phone is connected to GoPro.

 

 

Regards,

-jay 

View solution in original post


All Replies
Highlighted
GoPro
Posts: 5,856

Re: Serios Pair problems in Xioami redmi 4x with wifi and bluetooth

Hi @hardydawn63780,

 

Please make sure that your smart switch is turned off. 

Your phone might be automatically connecting to a network with Internet access. 

 

Double check on Wi-Fi Settings that your phone is connected to GoPro.

 

 

Regards,

-jay