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Sightseer
Posts: 1
Accepted Solution

Samsung s9 (android) losing wifi connection when connecting to go pro hero 7 through the gopro app

Hi Everyone,

 

i've been trying to fix this issue but i'm not having muck luck, pls im not the most fluent with technology so it's a bit of a struggle. 

 

I have a gopro hero 7 black and a samsung s9. When I connect my gopro to the app my phones wifi connection drops almost immediately. It still allows me to view my gopro videos etc but the wifi connection just drops. I have tried turning airplane mode on and off etc. Tried disconnecting and reconnecting but no joy. 

 

Can anyone help?

 

Thanks a lot,

 

Jamie 


Accepted Solutions
GoPro
Posts: 8,947

Re: Samsung s9 (android) losing wifi connection when connecting to go pro hero 7 through the gopr...

Hello @spiryflash05838 

 

If you haven't yet, try going through the troubleshooting steps detailed here. Feel free to post back for any other  questions or concerns. Let us know how it goes. 

 

Thanks, 
Marius

View solution in original post


All Replies
GoPro
Posts: 8,947

Re: Samsung s9 (android) losing wifi connection when connecting to go pro hero 7 through the gopr...

Hello @spiryflash05838 

 

If you haven't yet, try going through the troubleshooting steps detailed here. Feel free to post back for any other  questions or concerns. Let us know how it goes. 

 

Thanks, 
Marius