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Tourist
Posts: 3
Accepted Solution

Samsung S10 android 10 impossible to create video

If I use the blue button on the main screen the app (6.4.1) then after choosing clips to create video is there only black screen and a music is playing in the background. Any suggest?

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Tourist
Posts: 3

Re: Samsung S10 android 10 impossible to create video

After enabling animations in the phone system that I had disabled, the problem disappeared. Interesting :) Thanks.

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GoPro
Posts: 1,525

Re: Samsung S10 android 10 impossible to create video

@heroicblaz6618 

Sorry about that, strange issue.

What if you try with a totally different media selection? Just say pick 5 photos or just 1/2 videos, then a mix of photos/videos? Do you have the same problem.

 

Also thinking of this, as I remember it was affecting some users make sure animations are turned on on your phone and not disabled?

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Tourist
Posts: 3

Re: Samsung S10 android 10 impossible to create video

Hello,
thank you for your reply. Photo or video it doesn't matter. The same result.

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Tourist
Posts: 3

Re: Samsung S10 android 10 impossible to create video

After enabling animations in the phone system that I had disabled, the problem disappeared. Interesting :) Thanks.

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Sightseer
Posts: 1

Re: Samsung S10 android 10 impossible to create video

THANK YOU FOR THIS SOLUTUION!!! 

I had recently turned off annimations in developer options as well and realized the editing portion of the app went haywire.