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Sightseer
Posts: 1

SHAMANMAX

[ New ]

good day. When you try to create a stream. The camera requires access permission - Allow, then Account Selection - I specify an account. And all over again, again Access to the data and indicate the account. Help. version 01.70


Accepted Solutions
GoPro
Posts: 15,679

Re: SHAMANMAX

[ New ]

@shamanmax, just to verify, are you referring to the Live Stream feature? What social media platform (e.g. Facebook, Youtube) are you trying to set up for live streaming? 

 

Please ensure to have the latest version of GoPro App installed, if you haven't updated the app yet.

 

In addition, please provide the following details to help us further isolate the issue:

  • Your mobile device's make and model.
  • Android or iOS version installed.
  • GoPro App version installed.

 

Hoping to hear back from you.

 

Ann

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All Replies
GoPro
Posts: 15,679

Re: SHAMANMAX

[ New ]

@shamanmax, just to verify, are you referring to the Live Stream feature? What social media platform (e.g. Facebook, Youtube) are you trying to set up for live streaming? 

 

Please ensure to have the latest version of GoPro App installed, if you haven't updated the app yet.

 

In addition, please provide the following details to help us further isolate the issue:

  • Your mobile device's make and model.
  • Android or iOS version installed.
  • GoPro App version installed.

 

Hoping to hear back from you.

 

Ann