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Reply
Tourist
Posts: 2

Re: Quik stories app crashing

hi,

 

  1. gopro-app: it happens when i create a new video by sending clips via gopro-app to quik. 
  2. quik-app: crash happens when selecting too many videos (or too long) in quik-app - in previous versions this worked well; it doesn't matter if adding videos or photos. i only use gopro music.
  3. music: i switched to beta program yesterday. since then gopro music is available. before the menu was shown but the songs did not load.

 

all in all most problems (gopro-music, chronicle order, story out og gopro-app) seem to be solved in the beta-version.

 

thanks, christoph

GoPro
Posts: 7,578

Re: Quik stories app crashing

Great to know that the issue is cleared with the latest (Beta) version. Thank you for the update, @behlec. We will forward this feedback to the team. 

Sightseer
Posts: 1

Re: Quik stories app crashing

App keeps on crashing on a Samsung GALAXY S8+ as it has created a cache of 12GB. Tried cleaning it through the steps suggested, it doesn't work. Tried Wiping the cache partition it is still there. Any suggestions on how to get rid of the cache or a way to transfer the app to the SD card? I don't believe that a reasonable solution is for me to reinstall the app everytime i want to edit a video.

 

Thank you

 

Christos

GoPro
Posts: 9,012

Re: Quik stories app crashing

Hi @christosc13550

 

Just to clarify, even after clearing cache you still get 12GB cache?

 

The app utilizes the phone's memory, you have the option copy the files to your SD card after being saved on the app.

 

Thanks!

Ej