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Tourist
Posts: 3
Accepted Solution

Quik showing error message at 92% "Error while producing please try again"

Hi! 

 

Iam using Quik on my Samsung Galaxy s9. The problem is, when i edit projects that is more than 1 minute long it wont work saving them. 

 

Is there any other who have this problem? 

 

The support answer that they think Samsung have a "restriction" on the phone that do this issue. 

 

My girlfriend have a Huawei P20 PRO and she can edit projeects that is up to 5:30 minutes long(!!!!). (And i cant edit more than 1 minute)

 

Any thoughs? Can it be the "One UI-version" that rolled out a couple of weeks ago that do the problem ir anything else? 

 

Do anyone have any solution? Or the same problem as me? Feel free to write about it! Smiley Happy


Accepted Solutions
GoPro
Posts: 454

Re: Quik showing error message at 92% "Error while producing please try again"

@ghostduster 

It is true that Quik works better on some devices than others - will work better on the P20 Pro than a Samsung.

If your video isn't saving, try this:
go back, exit your project and save it as a draft. It will be saved on the Quik Home.
Then kill the app completely, reboot your device.
Open Quik App, reopen the draft, change something: I suggest you use the video style RAW.
Try to move around some media + delete one media (photo or video), then export again. 

Change songs, pick a long song.
Make sure you have space on your device.

What's the resolution you are trying to use? > make sure to stick to 1080/60fps.

 

Hope it helps

View solution in original post


All Replies
GoPro
Posts: 454

Re: Quik showing error message at 92% "Error while producing please try again"

@ghostduster 

It is true that Quik works better on some devices than others - will work better on the P20 Pro than a Samsung.

If your video isn't saving, try this:
go back, exit your project and save it as a draft. It will be saved on the Quik Home.
Then kill the app completely, reboot your device.
Open Quik App, reopen the draft, change something: I suggest you use the video style RAW.
Try to move around some media + delete one media (photo or video), then export again. 

Change songs, pick a long song.
Make sure you have space on your device.

What's the resolution you are trying to use? > make sure to stick to 1080/60fps.

 

Hope it helps