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Tourist
Posts: 3
Accepted Solution

Quik not playing full video

Hi, I have downloaded all of my videos and pictures of my Go Pro to my phone to create my holiday video. The Quik app on my phone is saying the video is 3 minutes and 48 seconds but when I play it, it only plays 1 minute and 40 seconds and then stops. I have tried taking parts out and adding it but it still plays whatever is in order for the first 1 minute and 40 seconds. I've tried saving it and downloading it to my phone but after 1 minute and 40 seconds it's just a black screen. Please help!


Accepted Solutions
GoPro
Posts: 354

Re: Quik not playing full video


All Replies
GoPro
Posts: 354

Re: Quik not playing full video

Hi, @ellyfisherr

Sorry about that.

What's your device and OS?

Tourist
Posts: 3

Re: Quik not playing full video

Hi, it is the go pro hero 5 Black. I’m using the app on my iPhone 7. Thank you
GoPro
Posts: 354

Re: Quik not playing full video

Hi,

 

How long is the music track you are using? I recommend that you pick a track that is longer than your video, something like 4minutes would be good.

Tourist
Posts: 3

Re: Quik not playing full video

Hi,

Yes! That's worked I think. Thanks for your help. The Go Pro songs should be a continous song because my video is about 7 minutes long and it goes black when the song ends. I might have to create more than one video and join them together. I could make it shorter but I want to fit all of my videos and pictures in from my trip. Maybe another app would be better.


Thanks for your help

GoPro
Posts: 354

Re: Quik not playing full video