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Tourist
Posts: 6

Quik key ne fonctionne plus

[ New ]

Bonjour,

depuis la nouvelle version de l'application, lorsque je branche l'adaptateur Quik key avec la carte sd de ma gopro, l'application crash.

pouvez-vous réparer ce problème ?

le transfert gopro ipad en wifi est bien trop long.

 

merci d'avance.


Accepted Solutions
GoPro
Posts: 3,367

Re: Quik key ne fonctionne plus

[ New ]
Hi,
The Quik Key crash on iOS is solved in 8.3 yes :)

View solution in original post


All Replies
GoPro
Posts: 3,367

Re: Quik key ne fonctionne plus

[ New ]
Hi,

Sorry about that.
What's the device / OS you are using?
What is the SD card you are using?

Thank you, we will investigate.
GoPro
Posts: 3,367

Re: Quik key ne fonctionne plus

[ New ]
Since our testing team is able to reproduce the issue, we will raise a bug.
Thank you for reporting.
Tourist
Posts: 6

Re: Quik key ne fonctionne plus

[ New ]

Bonjour,

 

j'utilise un iPad pro sous iOS 14.4.

c'est toujours le même appareil depuis 2 ans.

la carte Micro SD est une Samsung EVO 64go classe 10.

Gopro hero 6 Black

 

je branche le Quik key et l'application se ferme automatiquement.

merci

GoPro
Posts: 3,367

Re: Quik key ne fonctionne plus

[ New ]
Thank you, we will see if the team has a solution for a fix.
Tourist
Posts: 6

Re: Quik key ne fonctionne plus

[ New ]
If you need some logs, tell me where I can get them to help you.
GoPro
Posts: 3,367

Re: Quik key ne fonctionne plus

[ New ]
Thank you, we have that already, thanks :)
Tourist
Posts: 6

Re: Quik key ne fonctionne plus

[ New ]
Hello,
The last update will solve the quik key problem ?
Thanks
GoPro
Posts: 3,367

Re: Quik key ne fonctionne plus

[ New ]
Hi,
The Quik Key crash on iOS is solved in 8.3 yes :)
Tourist
Posts: 6

Re: Quik key ne fonctionne plus

[ New ]
Oh thank you ! ☺️
I will try tomorrow and tell you if it’s ok 👌🏼
Tourist
Posts: 6

Re: Quik key ne fonctionne plus

[ New ]
Hello,
It’s ok 👌🏼
I’m so happy 😃

Thank you very much
GoPro
Posts: 3,367

Re: Quik key ne fonctionne plus

[ New ]
Happy to hear that @eliott1306 :) Thank you for letting us know!