Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Mobile
%3CLINGO-SUB%20id%3D%22lingo-sub-256357%22%20slang%3D%22en-US%22%3EQuik%20is%20crashing%20on%20Chromebook%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-256357%22%20slang%3D%22en-US%22%3E%3CP%3EFirst%20of%20all%20I%20have%20to%20let%20you%20know%20that%20we%20know%20you%20are%20not%20supportiung%20Chromebooks.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI'm%20sure%20only%20a%20really%20small%20minority%20of%20your%20users%20are%20running%20on%20Chromebook%20but%20for%20us%20%3CSTRONG%3Eyou%20are%20the%20the%20best%20and%20almost%20the%20only%20option%20to%20edit%20videos%20in%20this%20quality%3C%2FSTRONG%3E%2C%20and%20%3CSTRONG%3Ewe%20don't%20want%20to%20loose%20this%20tool%3C%2FSTRONG%3E.%20Yes%2C%20this%20means%3CSTRONG%3E%20the%20Quik%20App%20worked%20well%20before%20so%20there%20is%20no%20need%20to%20build%20up%20a%20full%20Chromebook%20integration.%3C%2FSTRONG%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20was%20working%20with%20lot%20of%20video%20files%20(maybe%2020)%20on%2018th%20(maybe%2019th%20of%20October)%20and%20few%20of%20them%20were%20bigger%20files%20(1-3%20GB)%20when%20the%20app%20crashed%20and%20since%20then%20I%20can't%20start%20it%2C%20it%20keeps%20crashing%20right%20after%20the%20launch.%20I%20deleted%20the%20cache%2C%20the%20data%2C%20the%20app%2C%20reinstalled%2C%20but%20the%20result%20is%20the%20same.%20And%20the%20strange%20thing%20is%2C%20there%20was%20no%20OS%20or%20app%20update%20when%20the%20crash%20happened%20(I'm%2099%25%20sure%20I%20was%20offline).%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EMaybe%20there%20is%20just%20a%20leftover%20config%20file%20somewhere%20hidden.%20Can%20you%20ask%20a%20developer%20which%20folder%20should%20we%20delete%20to%20fix%20this%20issue%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHere%20is%20some%20info%20about%20my%20Chromebook%3A%3C%2FP%3E%3CP%3EAcer%20Chromebook%2015%20cb515%20-%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fwww.acer.com%2Fdatasheets%2F2017%2F4876%2FCB515-1HT%2FNX.GPTEC.003.html%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fwww.acer.com%2Fdatasheets%2F2017%2F4876%2FCB515-1HT%2FNX.GPTEC.003.html%3C%2FA%3E%3C%2FP%3E%3CP%3EChrome%20OS%20version%3A%26nbsp%3B%3CSPAN%3E69.0.3497.120%3C%2FSPAN%3E%3C%2FP%3E%3CP%3ECurrent%20Quik%20Version%3A%205.0.2.3992-6d2f024f3%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ELast%2C%20but%20not%20least%2C%20thank%20you%20so%20much%20for%20your%20work%2C%20you%20are%20doing%20a%20great%20job!%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSTRONG%3EPS%3A%20If%20there%20is%20any%20Chromebook%20user%20reading%20this%2C%20please%20let%20us%20know%20by%20posting%20a%20%2B1%20or%20something!%3C%2FSTRONG%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-256357%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EQuik%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-256720%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20is%20crashing%20on%20Chromebook%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-256720%22%20slang%3D%22en-US%22%3E%3CP%3EUpdate%3A%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20just%20updated%20to%20Chrome%20OS%26nbsp%3B%3CSPAN%3E70.0.3538.76%2C%20but%20the%20error%20is%20the%20same.%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-257911%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20is%20crashing%20on%20Chromebook%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-257911%22%20slang%3D%22en-US%22%3E%3CP%3EI%20have%20exactly%20the%20same%20issue%3C%2FP%3E%3CP%3EAs%20soon%20as%20I%20launch%20Quick%20on%20my%20chromebook%20it%20crashes%20and%20says%20'Quick%20has%20stopped'%20there%20is%20then%20options%20to%20'open%20app%20again'%20(just%20crashes%20again)%20or%20send%20feedback.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20can%20now%20only%20edit%20my%20footage%20on%20my%20android%20phone(quick%20works%20fine%20on%20phone)%20which%20isn't%20ideal%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-257912%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20is%20crashing%20on%20Chromebook%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-257912%22%20slang%3D%22en-US%22%3EI've%20had%20the%20same%20issue.%3CBR%20%2F%3EAsus%20c302%20latest%20chrome%20OS%2C%20it%20constantly%20crashes.%20Please%20update%20support%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-258018%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20is%20crashing%20on%20Chromebook%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-258018%22%20slang%3D%22en-US%22%3E%3CP%3EGuys%2C%20thank%20you%20so%20much%20for%20the%20confirmation%2C%20I%20hope%20that%20helps%20us%20to%20be%20more%20visible%20for%20GoPro.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-258026%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20is%20crashing%20on%20Chromebook%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-258026%22%20slang%3D%22en-US%22%3E%3CP%3EAnd%20here%20is%20a%20small%20update%20from%20my%20side%3A%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20did%20a%20factory%20reset%20(powerwash)%20%2B%20tried%20with%20new%20Google%20account%20but%20the%20result%20was%20the%20same...%20I%20don't%20think%20anymore%20that%20a%20config%20file%20delete%20would%20solve%20the%20problem%20%3A%2F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-258038%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20is%20crashing%20on%20Chromebook%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-258038%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20Everyone%2C%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThank%20you%20for%20the%20feedback.%20We%20have%20submitted%20this%20to%20the%20team%20in%20charge%20for%20future%20consideration.%20If%20you%20would%20like%20to%20explore%2C%20there%20are%20other%20programs%20that%20can%20be%20used%20to%20view%20and%20edit%20videos%20from%20your%20GoPro.%20You%20can%20learn%20more%20about%20it%20%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fhow_to%2FPrograms-to-View-and-Edit-Videos%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehere%3C%2FA%3E.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EBest%20regards%2C%26nbsp%3B%3CBR%20%2F%3E%20Marius%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-258045%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20is%20crashing%20on%20Chromebook%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-258045%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20Marius!%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22%22%3EThank%20you%20for%20the%20feedback%2C%20we%20really%20appreciate%20that!%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22%22%3EBased%20on%20my%20experience%20I%20think%20that%20%22furute%20consideration%22%20isn't%20a%20thing%20so%20we%20have%20to%20highlight%20that%20the%20app%20%3CSTRONG%3Eworked%20well%202%20weeks%20ago%3C%2FSTRONG%3E%20and%20we%20are%20experiencing%20this%26nbsp%3Bbug%20since%20then.%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22%22%3EThank%20you%20for%20the%20alternatives%2C%20but%20since%20we%20run%20on%20Chromebook%2C%20we%20can't%20use%20any%20of%20them.%20And%20from%20my%20opinion%2C%20Quik%20is%20the%20best%20option.%20I%20just%20want%20it%20back%20%3A)%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22%22%3EBest%2C%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22%22%3EPeter%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-258057%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20is%20crashing%20on%20Chromebook%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-258057%22%20slang%3D%22en-US%22%3E%3CP%3EThis%20is%20noted%2C%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F78691%22%20target%3D%22_blank%22%3E%40ptrglys%3C%2FA%3E.%20Sorry%20to%20hear%20that%20the%20alternatives%20do%20not%20work%20as%20well.%20Will%20you%20be%20able%20to%20identify%20what%20could%20have%20changed%20why%20the%20app%20is%20not%20working%20anymore%3F%20Was%20it%20an%20update%20on%20the%20Chromebook%20that%20may%20have%20happened%20prior%20to%20the%20event%20you%20described%20on%20your%20initial%20post%3F%20Was%20it%20an%20update%20on%20the%20app%20itself%3F%20Any%20upgrade%20or%20update%20on%20your%20computer%20system%20that%20may%20have%20impacted%20how%20the%20app%20works%3F%20All%20these%20will%20help%20us%20isolate%20the%20source%20of%20the%20trouble.%20Thanks!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-258080%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20is%20crashing%20on%20Chromebook%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-258080%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F56774%22%20target%3D%22_blank%22%3E%40mariustanya%3C%2FA%3E%2C%20thank%20you%20for%20caring%20about%20us!%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20was%20thinking%20a%20lot%20in%20past%20days%2C%20but%20I%20dont%20think%20anything%20has%20changed.%20I'm%2099%25%20sure%20I%20was%20working%20offline%20when%20the%20app%20crashed%20so%20no%20OS%20or%20app%20update%20at%20this%20time.%20After%20I%20went%20online%20again%20and%20I%20had%20several%20OS%20and%20app%20updates.%20The%20only%20thing%20I%20can't%20test%20is%20trying%20an%20older%20version%20of%20Quik%20app%2C%20because%20I'm%20not%20in%20developer%20mode.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F79052%22%20target%3D%22_blank%22%3E%40captain001%3C%2FA%3E%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F79052%22%20target%3D%22_blank%22%3E%40captain001%3C%2FA%3E%26nbsp%3BDo%20you%20remember%20how%20was%20your%20first%20time%20when%20the%20app%20started%20to%20crash%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-258167%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20is%20crashing%20on%20Chromebook%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-258167%22%20slang%3D%22en-US%22%3E%3CP%3EHi%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F56774%22%20target%3D%22_blank%22%3E%40mariustanya%3C%2FA%3E!%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHere%20is%20a%20small%20update%20from%20my%20side%3A%3C%2FP%3E%3CUL%3E%3CLI%3EThe%20v5.0.0.3956-25e02c792%20%3CSTRONG%3Eis%20good!!!%3C%2FSTRONG%3E%3C%2FLI%3E%3CLI%3EThe%26nbsp%3Bv5.0.1.3988-d69b57a82%20and%20the%20v%3CSPAN%3E5.0.2.3992-6d2f024f3%20is%20crashing%20right%20after%20I%20start%20the%20app.%3C%2FSPAN%3E%3C%2FLI%3E%3C%2FUL%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3EWith%20this%20info%20it's%20easy%20to%20debug%20the%20root%20cause%2C%20hope%20your%20team%20can%20fix%20the%20issue%20soon%20%3A)%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-258202%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20is%20crashing%20on%20Chromebook%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-258202%22%20slang%3D%22en-US%22%3E%3CP%3EThis%20is%20noted%2C%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F78691%22%20target%3D%22_blank%22%3E%40ptrglys%3C%2FA%3E.%20Thank%20you!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-258486%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20is%20crashing%20on%20Chromebook%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-258486%22%20slang%3D%22en-US%22%3E%3CP%3EI%20have%20never%20had%20the%20app%20working%2C%20it%20has%20crash%20from%20the%20very%20first%20day%20I%20downloaded%20it%20from%20the%20play%20store%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-272167%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20is%20crashing%20on%20Chromebook%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-272167%22%20slang%3D%22en-US%22%3E%3CP%3EI'm%20a%20newbie%26nbsp%3Band%20just%20signed%20up%2C%20The%20app%20crashes%20on%20me%20every%20time%20I%20try%20to%20launch%20it.%3C%2FP%3E%3CP%3EI%20get%20a%20Quik%20has%20stopped%20message%20immediately.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-272523%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20is%20crashing%20on%20Chromebook%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-272523%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F82933%22%20target%3D%22_blank%22%3E%40mteam96%3C%2FA%3E%2C%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThis%20link%20might%20help.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2FGoPro-Apps-for-Desktop%2FCan-I-edit-videos-photos-on-my-Chromebook%2Ftd-p%2F140470%22%20target%3D%22_blank%22%3Ehttps%3A%2F%2Fcommunity.gopro.com%2Ft5%2FGoPro-Apps-for-Desktop%2FCan-I-edit-videos-photos-on-my-Chromebook%2Ftd-p%2F140470%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ERegards%2C%3C%2FP%3E%0A%0A%3CP%3E-Jay%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-273048%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20is%20crashing%20on%20Chromebook%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-273048%22%20slang%3D%22en-US%22%3E%3CP%3EThank%20you%20Jay%2C%20good%20info!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-273209%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20is%20crashing%20on%20Chromebook%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-273209%22%20slang%3D%22en-US%22%3E%3CP%3EHi%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F82933%22%20target%3D%22_blank%22%3E%40mteam96%3C%2FA%3E%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F31687%22%20target%3D%22_blank%22%3E%40graytree76514%3C%2FA%3E's%20alternatives%20are%20good%2C%20but%20as%20I%20found%2C%20Quick%20is%20the%20best%20app%20to%20edit%20your%20GoPro%20videos%20(best%20quality%2C%20ecperience%2C%20etc.)%20however%20the%20current%20version%20is%20crashing%20on%20Chromebook.%20The%20latest%20good%20version%20is%20%22%3CSPAN%3Ev5.0.0.3956-25e02c792%3C%2FSPAN%3E%22%20but%20you%20have%20to%20enable%20the%20developer%20mode%20on%20your%20Chromebook%20to%20be%20able%20to%20install%20this%20version.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHope%20the%20next%20version%20will%20fix%20this%20crash%20and%20we%20will%20be%20able%20to%20use%20the%20app%20again%20in%20normal%20mode.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-277265%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20is%20crashing%20on%20Chromebook%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-277265%22%20slang%3D%22en-US%22%3E%3CP%3EHaving%20used%20this%20software%20to%20edit%20a%20video%20(from%20a%20cheaper%20style%20camera)%20in%20the%20summer%20on%20my%20Chromebook%2C%20with%20great%20results%2C%20I%20went%20out%20and%20brought%20a%20gopro%20for%20Christmas.%26nbsp%3B%20I%20did%20this%20because%20I%20found%20it%20so%20easy%20to%20use%20and%20I%20brought%20into%20the%20gopro%20dream%20of%20quick%20and%20simple%20with%20great%20results!%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20have%20just%20gone%20to%20edit%20the%20video%20and%20found%20I%20have%20the%20same%20problem.%26nbsp%3B%20I%20dont%20want%20to%20use%20another%20software%20to%20edit%20footage%2C%20I%20was%20doing%20this%20previously%20and%20it%20took%20longer%20and%20the%20results%20were%20nowhere%20near%20as%20good.%26nbsp%3B%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20havent%20carried%20out%20any%20updates%2C%20I%20dont%20understand%20why%20this%20has%20happend%3F%3F%3F%26nbsp%3B%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EPlease%20sort%20it%20out.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-281505%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20is%20crashing%20on%20Chromebook%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-281505%22%20slang%3D%22en-US%22%3E%3CP%3E%2B%201.%26nbsp%3B%20can't%20get%20it%20to%20properly%20synch%20w%2F%20chromebook.%26nbsp%3B%20unlike%20op%2C%20i%20find%20this%20very%20disappointing%2Fsurprising.%20there%20are%20a%20lot%20of%20chromebook%20users%20and%20we%20are%20growing.%20had%20to%20reload%20gopro%20app%20x%202%20to%20get%20app%20to%20find%20camera.%20then%20connect%20camera%20and%20keeps%20saying%20quik%20is%20not%20working.%20also%20noted%20that%20chromebook%20keeps%20connecting%20to%20camera%20as%20wifi%20connection%20and%20dropping%20my%20actual%20wifi%20att%20connection.%26nbsp%3B%20that's%20really%20buggy%20for%20this%20version.%26nbsp%3B%20mods%20please%20post%20some%20solutions%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-281574%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20is%20crashing%20on%20Chromebook%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-281574%22%20slang%3D%22en-US%22%3E%3CP%3EHi%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F86147%22%20target%3D%22_blank%22%3E%40ajcatthehelm%3C%2FA%3E!%20Thank%20you%20for%20joining%20us%2C%20I%20hope%20this%20way%20we%20can%20highlight%20our%20problem%20for%20GoPro%20and%20they%20gonna%20fix%20it%20soon...%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20don't%20want%20to%20pivot%20the%20topic%2C%20but%26nbsp%3Bthe%20Wifi%20thing%20seems%20as%20a%20feature%2C%20not%20bug.%20Just%20enter%20the%20Settings%20-%26gt%3B%20Wifi%2C%20select%20a%20network%20and%20turn%20off%20the%20%22prefer%20this%20network%22%20and%20%22Automatically%20connect%20to%20this%20network%22%20option.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-291974%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20is%20crashing%20on%20Chromebook%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-291974%22%20slang%3D%22en-US%22%3E%3CP%3EThe%20same%20has%20obviously%20happened%20to%20me.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EQuick%20was%20so%20good%20and%20now%2C%20nothing.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHope%20this%20gets%20fixed%20soon%20as%20a%20loyal%20gopro%20cunstomer.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-292904%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20is%20crashing%20on%20Chromebook%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-292904%22%20slang%3D%22en-US%22%3E%3CP%3Ejust%20downloaded%20Quick%20on%20my%20chromebook%20and%20have%20same%20problem%20%3D%20crashed%20%26amp%3B%20wont%20open.%20this%20is%20not%20acceptable%20after%20forking%20out%20so%20much%20for%20Gopro%20camera%20!!%20seems%20to%20be%20a%20recurrent%20theme%20so%20why%20have%20Gopro%20not%20resolved%20this%20issue%20yet%20%3F%3C%2FP%3E%3CP%3ECan%20anyone%20suggest%20an%20alternative%20video%20app%20so%20i%20can%20at%20least%20edit%20my%20first%20few%20videos%20taken%20%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-293217%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20is%20crashing%20on%20Chromebook%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-293217%22%20slang%3D%22en-US%22%3EHere%20are%20some%20alternatives%2C%20but%20these%20are%20far%20away%20in%20quality%20from%20Quik%3A%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2FGoPro-Apps-for-Desktop%2FCan-I-edit-videos-photos-on-my-Chromebook%2Ftd-p%2F140470%22%20target%3D%22_blank%22%3Ehttps%3A%2F%2Fcommunity.gopro.com%2Ft5%2FGoPro-Apps-for-Desktop%2FCan-I-edit-videos-photos-on-my-Chromebook%2Ftd-p%2F140470%3C%2FA%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-294093%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20is%20crashing%20on%20Chromebook%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-294093%22%20slang%3D%22en-US%22%3E%3CP%3EI%20was%20using%20power%20director%20by%20cyberlink.%20Its%20a%20pay%20for%20app%20however%20and%20its%20still%20non%20comparable%20to%20quick.%20Though%20quick%20layering%20and%20good%20clear%20editing%20format.%20Check%20em%20out%20if%20you%20want%20to%20invest%20in%20editing%20from%20the%20chromebook.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20originally%20got%20a%20chromebook%20as%20i%20am%20always%20moving%20around%2C%20living%20out%20my%20backpack%20and%20wanted%20something%20light%20and%20quick%2C%20however%20as%20i%20am%20creating%20more%20and%20more%20for%20business%20i%20had%20to%20am%20betray%20you%20all%2C%20i%20have%20abandoned%20the%20chromebook%20for%20its%20limited%20nature%20and%20gone%20back%20to%20a%20laptop%2C%20forgive%20me%20and%20live%20on%20all.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ER.I.P.%20a%20once%20chromebook%20man...%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-321664%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20is%20crashing%20on%20Chromebook%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-321664%22%20slang%3D%22en-US%22%3E%3CP%3ESame%20problem%20here%20except%20it%20has%20never%20worked%20-%26nbsp%3B%3C%2FP%3E%3CP%3E%3CBR%20%2F%3EWhat%20I%20want%20to%20do%20is%20uninstall%20it%20but%20I%20can't!%20Every%20time%20I%20start%20my%20Chromebook%20I%20get%20a%20Quik%20error%20message%20but%20the%20Play%20Store%20app%20manager%20won't%20let%20me%20remove%20it.....%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAny%20ideas%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-323213%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20is%20crashing%20on%20Chromebook%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-323213%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F96100%22%20target%3D%22_blank%22%3E%40sweettree42254%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EWhat%20error%20message%20are%20you%20getting%3F%3C%2FP%3E%0A%0A%3CP%3EHave%20you%20tried%20accessing%2Fdeleting%20it%20through%20the%20Settings%20option%20of%20the%20Chromebook%3F%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-334713%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20is%20crashing%20on%20Chromebook%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-334713%22%20slang%3D%22en-US%22%3E%3CP%3ECome%20on%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F35114%22%20target%3D%22_blank%22%3E%40aragon1006%3C%2FA%3E%26nbsp%3Bdeleting%20and%20stuff%20like%20this%20doesn't%20help%2C%20we%20already%20figured%20out%20where%20is%20the%20problem%3A%3CBR%20%2F%3E%3CBR%20%2F%3E%3C%2FP%3E%3CP%3E%22Here%20is%20a%20small%20update%20from%20my%20side%3A%3C%2FP%3E%3CUL%3E%3CLI%3EThe%20v5.0.0.3956-25e02c792%3CSPAN%3E%26nbsp%3B%3C%2FSPAN%3E%3CSTRONG%3Eis%20good!!!%3C%2FSTRONG%3E%3C%2FLI%3E%3CLI%3EThe%26nbsp%3Bv5.0.1.3988-d69b57a82%20and%20the%20v%3CSPAN%3E5.0.2.3992-6d2f024f3%20is%20crashing%20right%20after%20I%20start%20the%20app.%3C%2FSPAN%3E%3C%2FLI%3E%3C%2FUL%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3EWith%20this%20info%20it's%20easy%20to%20debug%20the%20root%20cause%2C%20hope%20your%20team%20can%20fix%20the%20issue%20soon%20%3A)%3C%2FSPAN%3E%22%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-334720%22%20slang%3D%22en-US%22%3ERe%3A%20Quik%20is%20crashing%20on%20Chromebook%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-334720%22%20slang%3D%22en-US%22%3EGreat%20post%2C%20come%20on%20gopro%20help%20us%20chrome%20book%20users!%3C%2FLINGO-BODY%3E
Reply
Hiker
Posts: 11

Re: Quik is crashing on Chromebook

Hi @mteam96,

 

@graytree76514's alternatives are good, but as I found, Quick is the best app to edit your GoPro videos (best quality, ecperience, etc.) however the current version is crashing on Chromebook. The latest good version is "v5.0.0.3956-25e02c792" but you have to enable the developer mode on your Chromebook to be able to install this version.

 

Hope the next version will fix this crash and we will be able to use the app again in normal mode.

Tourist
Posts: 2

Re: Quik is crashing on Chromebook

Having used this software to edit a video (from a cheaper style camera) in the summer on my Chromebook, with great results, I went out and brought a gopro for Christmas.  I did this because I found it so easy to use and I brought into the gopro dream of quick and simple with great results! 

 

I have just gone to edit the video and found I have the same problem.  I dont want to use another software to edit footage, I was doing this previously and it took longer and the results were nowhere near as good.  

 

I havent carried out any updates, I dont understand why this has happend???  

 

Please sort it out.

Sightseer
Posts: 1

Re: Quik is crashing on Chromebook

+ 1.  can't get it to properly synch w/ chromebook.  unlike op, i find this very disappointing/surprising. there are a lot of chromebook users and we are growing. had to reload gopro app x 2 to get app to find camera. then connect camera and keeps saying quik is not working. also noted that chromebook keeps connecting to camera as wifi connection and dropping my actual wifi att connection.  that's really buggy for this version.  mods please post some solutions

 

Hiker
Posts: 11

Re: Quik is crashing on Chromebook

Hi @ajcatthehelm! Thank you for joining us, I hope this way we can highlight our problem for GoPro and they gonna fix it soon...

 

I don't want to pivot the topic, but the Wifi thing seems as a feature, not bug. Just enter the Settings -> Wifi, select a network and turn off the "prefer this network" and "Automatically connect to this network" option.

Sightseer
Posts: 2

Re: Quik is crashing on Chromebook

The same has obviously happened to me. 

 

Quick was so good and now, nothing.

 

Hope this gets fixed soon as a loyal gopro cunstomer.

Sightseer
Posts: 1

Re: Quik is crashing on Chromebook

just downloaded Quick on my chromebook and have same problem = crashed & wont open. this is not acceptable after forking out so much for Gopro camera !! seems to be a recurrent theme so why have Gopro not resolved this issue yet ?

Can anyone suggest an alternative video app so i can at least edit my first few videos taken ?

Hiker
Posts: 11

Re: Quik is crashing on Chromebook

Here are some alternatives, but these are far away in quality from Quik: https://community.gopro.com/t5/GoPro-Apps-for-Desktop/Can-I-edit-videos-photos-on-my-Chromebook/td-p...
Highlighted
Sightseer
Posts: 2

Re: Quik is crashing on Chromebook

I was using power director by cyberlink. Its a pay for app however and its still non comparable to quick. Though quick layering and good clear editing format. Check em out if you want to invest in editing from the chromebook.

 

I originally got a chromebook as i am always moving around, living out my backpack and wanted something light and quick, however as i am creating more and more for business i had to am betray you all, i have abandoned the chromebook for its limited nature and gone back to a laptop, forgive me and live on all. 

 

R.I.P. a once chromebook man...