11-04-2018 09:55 AM
This is noted, @ptrglys. Sorry to hear that the alternatives do not work as well. Will you be able to identify what could have changed why the app is not working anymore? Was it an update on the Chromebook that may have happened prior to the event you described on your initial post? Was it an update on the app itself? Any upgrade or update on your computer system that may have impacted how the app works? All these will help us isolate the source of the trouble. Thanks!
11-04-2018 11:09 AM
@mariustanya, thank you for caring about us!
I was thinking a lot in past days, but I dont think anything has changed. I'm 99% sure I was working offline when the app crashed so no OS or app update at this time. After I went online again and I had several OS and app updates. The only thing I can't test is trying an older version of Quik app, because I'm not in developer mode.
11-04-2018 02:28 PM
Here is a small update from my side:
- The v184.108.40.20656-25e02c792 is good!!!
- The v220.127.116.1188-d69b57a82 and the v18.104.22.16892-6d2f024f3 is crashing right after I start the app.
With this info it's easy to debug the root cause, hope your team can fix the issue soon :)