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Tourist
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Accepted Solution

Quik for Android constantly crashes (also after update 5/7)

Quik became useless by crashing everytime after adding photos. Also with latest update, cleared cash etc. Why does it take so long to fix? 


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GoPro
Posts: 15,468

Re: Quik for Android constantly crashes (also after update 5/7)

Hello @foggystoke16463. Does the crash still happen only when you add a photo? Does it matter where the photos are sourced from? Editing (and duplicating) previous projects or saved projects may lead to crashing if those projects were from the previous version of Quik. 

 

See if creating new projects will show any crash. There are troubleshooting steps here that might help. Have a go at them and let us know how it goes. Thanks!

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GoPro
Posts: 15,468

Re: Quik for Android constantly crashes (also after update 5/7)

Hello @foggystoke16463. Does the crash still happen only when you add a photo? Does it matter where the photos are sourced from? Editing (and duplicating) previous projects or saved projects may lead to crashing if those projects were from the previous version of Quik. 

 

See if creating new projects will show any crash. There are troubleshooting steps here that might help. Have a go at them and let us know how it goes. Thanks!