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08-21-2019 07:35 AM
Quik export freezes at 99 or 100pc in 2 videos, save doesn't work on Iphone XS last Quik iOS version
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Hi,
I can't seem to be able to export any new work I do with Quik although I did some end of july exporting just fine?
I followed the indications on channels, change music, remove, add time, ensure enough storage (100 Go)... but none seems to work (Quik 5.0.3)
It's getting frustrating, could you help.
Could it be linked with GoPro & the fact that I have +- 100 Go in videos in the library?
Thanks
08-21-2019 08:04 AM
Re: Quik export freezes at 99 or 100pc in 2 videos, save doesn't work on Iphone XS last Quik iOS ...
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Are you using QuikStories or the stand alone Quik app?
Here are some links that may come handy:
Thanks!
Ej
08-21-2019 08:28 AM
Re: Quik export freezes at 99 or 100pc in 2 videos, save doesn't work on Iphone XS last Quik iOS ...
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Quik!
Tx
08-21-2019 09:40 AM
Re: Quik export freezes at 99 or 100pc in 2 videos, save doesn't work on Iphone XS last Quik iOS ...
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08-22-2019 02:02 AM
Re: Quik export freezes at 99 or 100pc in 2 videos, save doesn't work on Iphone XS last Quik iOS ...
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Hi
I tried everything except uninstall & reinstall as I don't want to lose my 2 pending movie (I can's even save the movie, it stays a draft)
Thanks.
08-22-2019 12:18 PM
Re: Quik export freezes at 99 or 100pc in 2 videos, save doesn't work on Iphone XS last Quik iOS ...
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Is there enough storage on you phone?
Please make sure that your device has double the required space available for the content you want to transfer. For example, if your video is 2GB, make sure you have at least 4GB of space available on your device.
Thanks!
Ej
08-23-2019 12:14 AM
Re: Quik export freezes at 99 or 100pc in 2 videos, save doesn't work on Iphone XS last Quik iOS ...
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Hi,
157,93 gb of free storage space...
Kr
08-23-2019 04:12 AM - edited 08-23-2019 04:13 AM
Re: Quik export freezes at 99 or 100pc in 2 videos, save doesn't work on Iphone XS last Quik iOS ...
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Any video clips in your project that are less than 5 seconds in length? What is you music source? How long is your project?
Video clips less than 5 seconds can cause Quik to crash/unable to render. Remove these if they are in your project.
Audio files, other than those provided by the Quik app can potentially cause issues. Try to only use songs from the Quik audio library.
Long Quik videos over 3 1/2 minutes can cause issues. Adjust you project length by trimming and/or removing clips as needed.
If none of the above help, try clearing the app cache from the app manager on your phone and rebooting your device.