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07-24-2019 04:02 AM
Quik error while producing
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Quik won't allow me to download my video.
It always stops at 98 percent and says quik had an error while producing your video. It's saved for seven days but not downloaded on my phone.
The video is almost twenty minutes long and in Grammy.
Is there a way I can get my video downloaded?
It always stops at 98 percent and says quik had an error while producing your video. It's saved for seven days but not downloaded on my phone.
The video is almost twenty minutes long and in Grammy.
Is there a way I can get my video downloaded?
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07-24-2019 09:28 AM
Re: Quik error while producing
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Hi @benjaming247,
Thanks for reaching out. The could be having trouble processing one or some of the photos / videos. There are some suggestions here that will help resolve the problem.
Hope this helps.
Kind Regards,
Ann
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07-29-2019 01:33 AM
Re: Quik error while producing
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Tried all of that but it didn't work.
Is there an other way?
Is there an other way?
07-30-2019 10:18 AM
Re: Quik error while producing
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Try to clear the app's cache. DO NOT include data.
Once done, create a brand new edit and see it will be saved.
Let us know how it goes.
Thanks!
Ej