05-15-2019 10:29 AM
Gopro connects to computer but cannot download, following message appears:
Tenemos problema para concectar
Asegurate que el dispositivo esta desbloquedo y de que aceptas la notificacion para conectar
05-15-2019 10:38 AM
Do you get this prompt after your power ON the camera (when connected to your computer)?
Are you connecting your HERO (2018) camera directly to your computer through USB-C cable? Or are you using an SD card adapter to connect your microSD card to your computer?
Ensure that you're using the GoPro USB-C cable provided with your camera. You may also try connecting the camera through a different USB port on your computer.