07-06-2019 09:29 AM
@mateic27, apologies for any inconvenience this may have caused you. @danielr15 is correct about it currently being a known issue in the app. We've found out that it's caused by an update outside of Quik App. We're investigating the problem and working on a fix. Your time and patience are very much appreciated.
07-09-2019 09:21 AM - edited 07-09-2019 09:25 AM
The fix for Quik for mobile app crashing when adding a photo is now available at the Google Play Store. Please install the latest version of Quik App (or update to it). After updating, clear cache on the app (phone) settings (just clear cache and not clear data), and restart your phone. Please let us know if the app works correctly now.
07-11-2019 10:31 PM
Hi @aenriquez, I updated the Quik app, cleared the cache and restarted my phone but it still keeps crashing the second I add a picture. I'm using a Pixel 2 phone.
Is this still an issue or do you have any other suggestions?