06-23-2018 06:44 PM
06-24-2018 05:55 PM
We can then definitely rule out storage space as source of trouble. However, there could be a number of processes going on when you save/export. Try giving these steps a try and let us see how it goes: https://gopro.com/help/articles/Question_Answer/Quik-for-mobile-Crashes
The issue may not be exactly crashing but failing to save completely maybe caused by the factors mentioned in the article. Hope to hear back from you.
07-09-2018 02:14 AM
Sorry about that.
If your video isn't saving, try this:
go back, exit your project and save it as a draft. It will be saved on the Quik Home.
Then kill the app completely, reopen the draft, change something: I suggest you use the VIDEO STYLE RAW.
Try to delete one media (photo or video), then export again.
Users have reported that doing this trick helped saving the video, it could take several attempts. Sorry, it seems like the app is stuck at processing some media.