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Sightseer
Posts: 2
Accepted Solution

Quik app skipping and jumping

I used to love this app. But it's totally unusable for me now. It speeds up, gets stuck and skips and judders.https://gopro.com/v/bQnbMM9VRZZ5V

I'm using a brand new Samsung s10 5g with tons of memory. Is basically the only app open. I've tried a fresh install and different media and it's not made a difference. Please help

Accepted Solutions
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GoPro
Posts: 1,181

Re: Quik app skipping and jumping

For the stand-alone video editing app Quik App (Android/iOS) I have no info concerning updates.
We've recently introduced the multi-clip-editing experience into GoPro App so you can do your edit right after importing footage from your GoPro. Note that it's also possible to use phone media.
See this article for help https://gopro.com/help/articles/how_to/how-to-create-a-multi-clip-edit-in-the-gopro-app 

Know that since Quik App hasn't been updated in a while, an update outside of Quik App (OS update, System update) could break the app.
I recommend that you give a try to GoPro App multi-clip editing functionality.

GoPro App has 2 new styles that Quik App doesn't have, as well as color correction + more speed options for slomo at media level.
Many more updates are planned to improve the global experience and add features! :)

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GoPro
Posts: 1,181

Re: Quik app skipping and jumping

Hi, @melodyc15788 

Just to clarify are you using the stand alone Quik App or GoPro App? This skipping problem is a video decoder issue which is frequent with Samsung devices though :( 

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Sightseer
Posts: 2

Re: Quik app skipping and jumping

Hey @haindash

I'm using the standalone Quik app. Haven't had any problem like this with any other vid editing app on the same phone
Highlighted
GoPro
Posts: 1,181

Re: Quik app skipping and jumping

For the stand-alone video editing app Quik App (Android/iOS) I have no info concerning updates.
We've recently introduced the multi-clip-editing experience into GoPro App so you can do your edit right after importing footage from your GoPro. Note that it's also possible to use phone media.
See this article for help https://gopro.com/help/articles/how_to/how-to-create-a-multi-clip-edit-in-the-gopro-app 

Know that since Quik App hasn't been updated in a while, an update outside of Quik App (OS update, System update) could break the app.
I recommend that you give a try to GoPro App multi-clip editing functionality.

GoPro App has 2 new styles that Quik App doesn't have, as well as color correction + more speed options for slomo at media level.
Many more updates are planned to improve the global experience and add features! :)