11-04-2017 04:03 AM
I am experiencing the same choppy video after rendering. My device is a Samsung Galaxt Tab S3. Its a 2017 high-end premium Samsung flagship tablet but how come I get the same choppy results every single time I create a video? The only setting that works is to lower the resolution to less than 1080p but we all know the quality becomes really bad.
11-06-2017 03:06 AM
11-06-2017 03:20 AM
Thanks for the reply.
I would like to add that my Note8 blazes through rendering without any issues. Ill stick with it for creating videos in the meantime. However, I would still prefer to make videos on the big screen of my Tab S3. Hoping that you guys would find a solution to this.
12-11-2017 05:26 AM
We are sorry if you are having issues with freezes / black screens / choppy frames.
Android devices with multiple, high-resolution videos cause a stutter in transitions. This is video decoding issue.
This issue will more likely affect low-end / mid devices. This is due to technical limitations of the device and its ability - or not - to decode videos at the same time.
For example this issue happens systematically on Samsung devices: a Samsung S7 will be able to decode 5 1080p videos at the same time but only 2 1520p videos at the same time.
Here some suggestions:
- You can try to avoid having 2 video clips next to each other (so putting a photo in between)
- You can try with lower resolution footage > 1080p / 720p and not 2.7K or 4K.
Devices that will work smoothly with Quik without this issues: Pixel, Huawei, One plus, Nexus 5x, Nexus 6p
We are currently investigating this issue for a solution/troubleshooting steps but don't have a fix yet.
12-23-2017 08:59 AM