01-08-2019 04:45 AM - edited 01-08-2019 04:48 AM
I recently purchased the new GoPro Hero 7 Black. Im new to GoPro cameras so learning what it can do. We have just bought a Samoyed puppy, hence one reason why I wanted a decent camera for movies etc..
I downloaded the Quik app onto my iPad, bluetoothed the video from my camera and proceeded to edit my footage! OMG!!
I can’t believe this software has replaced the GoPro studio? I’m quite technically minded but the Quik app just frustrated me. I recorded footage in 1080/60 Stabalisation on in slow motion yet trying to replicate this quality in the Quik app was frankly hopeless!!!
I can’t believe GoPro would let themselves fall flat on their face by providing an inferior editing suite? It’s okay if you’re a teenager who wants to quickly upload a video with a quirky theme with limited music choice but really?
I bought one of the best action cameras available and can’t use it to its greatest potential unless I want to show half effort videos!
I contacted customer support and was surprised to hear that this is it!! They even suggested using the Splice app, which GoPro sold to another company, go figure that one?
I refer to this experience as, “You’ve sold me a Ferrari which can only be driven no more than 50 mph”!!
I am seriously considering returning the GoPro from where I bought it from because I’m wanting a refund at the moment.
GoPro is a Worldwide respected company, synonymous for its high end products and quality.... until now!!
The person who made the decision to replace the editing software to Quik needs to have a long think in a dark room about this decision otherwise GoPro will have some serious concerns with their Customer dissatisfaction.
It’s not a good start is it?
01-08-2019 08:50 AM