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Sightseer
Posts: 1
Accepted Solution

Quik app cannot save the video

I am using iOS 12 and latest update of software + app. 

 

I created a nice movie from my camera roll and it does not save at all. The progress to store at photo library is 0% since 15-20 mins. 

 

I am using iPhone X and have plenty of memory available. 


Accepted Solutions
GoPro
Posts: 9,678

Re: Quik app cannot save the video

 

Hi @greensand03706

 

Please go over the information on this article: Quik for mobile Crashes

Also, please test if the same happens on a different mobile device.

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 9,678

Re: Quik app cannot save the video

 

Hi @greensand03706

 

Please go over the information on this article: Quik for mobile Crashes

Also, please test if the same happens on a different mobile device.

 

Thanks!

Ej