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Anonymous
Posts: 0

Quik Key not working on my iPhone

[ New ]

Hi Anyone can help me with my newly bought QuikKey?

After Plugging it in my iPhone, it displays the "Cant Connect This Quik Key. "

 

QuikKeyError.jpeg


Accepted Solutions
Anonymous
Posts: 0

Re: Quik Key not working on my iPhone

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@jefft Thanks for your response! I was able to chat with one of your support and my issue was resolved. 

They will be sending me a replacement and said that the issue was on the hardware itself after we did all sorts of troubleshooting.

 

Again, thank you guys for your help!

View solution in original post


All Replies
GoPro Community Manager
Posts: 7,794

Re: Quik Key not working on my iPhone

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@Anonymous - Our Support team can be reached at https://gopro.com/help/PKBContactus.

 

Thanks,

Jeff

Anonymous
Posts: 0

Re: Quik Key not working on my iPhone

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@jefft Thanks for your response! I was able to chat with one of your support and my issue was resolved. 

They will be sending me a replacement and said that the issue was on the hardware itself after we did all sorts of troubleshooting.

 

Again, thank you guys for your help!

GoPro Community Manager
Posts: 7,794

Re: Quik Key not working on my iPhone

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Glad it worked out.

Anonymous
Posts: 0

Re: Quik Key not working on my iPhone

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These things suck! Bought one to use on iPhone 8. Works about once out of 40 plug ins. Constantly crashing. GoPro have really lost it! For the rubbish 1 minute max clips now the card reader crashing all the time! Waste of time and money.
GoPro
Posts: 3,924

Re: Quik Key not working on my iPhone

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Hi @Anonymous,

 

If you reach out to our Support Team directly they may be able to help you out with that Quik Key! They can take a look and see if there is anything going on: https://gopro.com/help/PKBContactus

 

Best,

Ryan

Anonymous
Posts: 0

Re: Quik Key not working on my iPhone

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Same problem worked once and then all it does is crash so sad
GoPro
Posts: 3,924

Re: Quik Key not working on my iPhone

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Hi @Anonymous,

 

If you get in touch with our Support Team they should be able to help! https://gopro.com/help/ContactUs

 

Best,

Ryan