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Hiker
Posts: 11

Quick no muestra telemetria

[ New ]

Tengo una Gopro 9 

Activé el GPS, grabé un video en exterior con cielo despejado

La bajé a la aplicación y en el momento de editar no me aparece por ningún lado la opción de insertar telemetría 

La memoria es una Sandisk Extreme nueva 


Accepted Solutions
GoPro
Posts: 3,550

Re: Quick no muestra telemetria

[ New ]

Hi,

I downloaded your video and added it to my GoPro Gallery.

I am able to add GPS stickers to it.

In Quik App - App Tab: tap on your video, then tap on the pencil, then scroll to the right, tap on stickers. There you can add stickers.
Save the video to app, then save it to your phone if you want to use the video with stickers in a Story.

 IMG_1348.PNG

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All Replies
GoPro
Posts: 30,831

Re: Quick no muestra telemetria

[ New ]

Hi @vifebe

 

We have recently released an update for the GoPro Quik app.

What version is your app on?

 

Thanks!

Ej

Hiker
Posts: 11

Re: Quick no muestra telemetria

[ New ]
Hello 10.5.1
GoPro
Posts: 3,550

Re: Quick no muestra telemetria

[ New ]
Hi,

Stickers / GPS Stickers can be added when you edit a single media - not in Story mode.

Know that for now if you save a media with a sticker to the app and then select it to make a multi-clip edit, it will not have the sticker. You have to first SAVE TO PHONE, then import it from there for the sticker to be displayed.
That way the sticker is actually "burnt" onto the video. Otherwise it's just a layer that you can add and remove.

If you can't display stickers that require GPS data in Quik App it may be because the footage doesn't have data that are precise enough. Sometimes the GPS is locked then signal is lost and back on again, when this happens the data isn't reliable enough to use it in the stickers.
Check GPS signal on the camera make sure it's locked/activated (GPS pin icon is white not grey) before filming.
So first turn camera on (so no Quick Capture) and wait a bit for signal to be ok (it can take some time) and then start shooting. GPS will work best when outdoor.
Hiker
Posts: 11

Re: Quick no muestra telemetria

[ New ]

Thank you.

How can i save the videos direct to the phone? Always the App save the videos on App. and after the edit, you can save to the phone....

Hiker
Posts: 11

Re: Quick no muestra telemetria

[ New ]
Acabo de bajar de manera directa el video y tampoco se visualiza la opción de telemetría. También acabo de instalar la App en IOS 14.8.1 y tampoco se visualiza la telemetría
GoPro
Posts: 3,550

Re: Quick no muestra telemetria

[ New ]
Hi,
You always have to first save to app then save to phone. That's normal and expected.

If you can't display stickers that require GPS data in Quik App it may be because the footage doesn't have data that are precise enough. Sometimes the GPS is locked then signal is lost and back on again, when this happens the data isn't reliable enough to use it in the stickers.
Check GPS signal on the camera make sure it's locked/activated (GPS pin icon is white not grey) before filming.
So first turn camera on (so no Quick Capture) and wait a bit for signal to be ok (it can take some time) and then start shooting. GPS will work best when outdoor.
Hiker
Posts: 11

Re: Quick no muestra telemetria

[ New ]

Si guardo primero en la APP y luego en el teléfono... cuando hago la edición del video .... ¿Qué fuente selecciono? Obtener el video de la APP o del Teléfono?

 

Realmente grabado el video después de un momento y revisar que el indicador GPS esté activado. Al aire libre.

Debería tener señal suficiente. y Sigo sin ver telemetría 

Tourist
Posts: 5

Re: Quick no muestra telemetria

[ New ]
Hola, a mí también me pasa lo mismo, con gps activado y no salen las mediciones. Al editar los videos los elijo tanto de la nube, como de la aplicación cómo del tlf, y nada, yo creo que es fallo de la última actualización de software de la cámara, yo tengo gopro9, o fallo de la app, un saludo.
GoPro
Posts: 3,550

Re: Quick no muestra telemetria

[ New ]
Hi,

I see that you have GoPro HERO9.
Make sure that you are running the latest firmware because it has fixes for GPS.
https://gopro.com/en/us/update/hero9-black
Tourist
Posts: 5

Re: Quick no muestra telemetria

[ New ]
Hola, el software está actualizado a la versión 1.60, gracias
GoPro
Posts: 3,550

Re: Quick no muestra telemetria

[ New ]
@mdoblas
So I'm not sure what could be going wrong on your end but I just tested downloading some media shot on HERO9 from the Cloud and I was able to add GPS Stickers to them.
If you have the info: No GPS data available when you try adding stickers then there's not enough GPS data in those files.
Maybe try to reset your camera and install 1.6 manually, then test again with some new footage without using QuikCapture.
Hiker
Posts: 11

Re: Quick no muestra telemetria

[ New ]

Ya intenté nuevamente filmar un video:

1.- Actualicé la cámara manualmente

2.- Formatie la memoria

3.- Reinstalé Quick

4.- Encendí la camara y esperé 4 minutos antes de grabar (cielo abierto y al aire libre)

5.- Grabé un video de 10 minutos

6.- Sigue sin mostrar telemetria

GoPro
Posts: 3,550

Re: Quick no muestra telemetria

[ New ]
Hi,

When filming, did you notice that the GPS pin icon was white not grey before starting to film?
Tourist
Posts: 5

Re: Quick no muestra telemetria

[ New ]
Gps en blanco, firmware actualizado, quick actualizado, buena señal de gps al aire libre, tarjeta formateada....y nada de nada, la telemetría no aparece. Gracias.
Hiker
Posts: 11

Re: Quick no muestra telemetria

[ New ]

Siempre el icono del GPS estaba en blanco. (Activado)

GoPro
Posts: 3,550

Re: Quick no muestra telemetria

[ New ]
Hi,
If possible can you share a GoPro link of your video so I can check it out? (activate the link sharing so I can download your video to my gallery)
Thank you
Hiker
Posts: 11

Re: Quick no muestra telemetria

[ New ]

Gracias, ¿Como puedo subir el video?

GoPro
Posts: 3,550

Re: Quick no muestra telemetria

[ New ]
Hi,
Do you have a GoPro Subscription? If yes then simply go on your computer, open the file of your video on the GoPro Cloud, choose SHARe and check the option so that recipient can add to his library the file.
If you don't have GoPro sub, you can share the video via Dropbox
Hiker
Posts: 11

Re: Quick no muestra telemetria

[ New ]
Hola acá tienes el vídeo para que puedas checar que pasa con la telemetría ya que no se carga en la edición del vídeo en la App quik https://gopro.com/v/eQn4ZbZ0QeXJk
GoPro
Posts: 3,550

Re: Quick no muestra telemetria

[ New ]

Hi,

I downloaded your video and added it to my GoPro Gallery.

I am able to add GPS stickers to it.

In Quik App - App Tab: tap on your video, then tap on the pencil, then scroll to the right, tap on stickers. There you can add stickers.
Save the video to app, then save it to your phone if you want to use the video with stickers in a Story.

 IMG_1348.PNG

Tourist
Posts: 5

Re: Quick no muestra telemetria

[ New ]

Hola, descargué el video de vifebe, lo intenté editar con quik para ponerle telemetría y no me salió nada, te dejo el video de la prueba, gracias.

 

https://gopro.com/v/qzPXa77knPleD

GoPro
Posts: 3,550

Re: Quick no muestra telemetria

[ New ]

@mdoblas @vifebe 

As I said earlier before: Stickers are NOT available in STORY mode.

You have to just edit the file in SINGLE edit mode by selecting one media, then pencil, so do not send the file to Story mode you will NOT see the sticker option there.

Hiker
Posts: 11

Re: Quick no muestra telemetria

[ New ]

A partir de hoy lo haré asi... Sin embargo la manera de manipular la telemetría en una edición es confusa y poco amigable. Gracias por la ayuda

Tourist
Posts: 5

Re: Quick no muestra telemetria

[ New ]
Hola, lo he hecho así, he descargado el video al móvil, y desde galería del móvil lo he abierto con la app quik directamente a editar y así sí que me ha salido la opción de agregar la telemetría, gracias.