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Sightseer
Posts: 1

Quick doesn’t work with iPad correctly

When I try to make a new storie and choose media from gopro plus they first appear with pictures then after a while most of them all get black and I can’t see the thumbnails. Another problem is that when I try to erase existing stories the quick app crashes.

Both IPad and the quick app are up to date.

GoPro
Posts: 9,511

Re: Quick doesn’t work with iPad correctly

Hi @foggyapex8730

 

We have received a couple of reports similar to this.

Some users mentioned that closing and relaunching the app sorts out the issue.

Please try it on your end.

Let us know how it goes.

 

Thanks!

Ej