Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Mobile
Reply
Highlighted
Tourist
Posts: 3

Quick app not working Android

Hi, since I updated my android ios the app doesn't work, doesn't play videos anymore and you can't create new ones, I hope you put an update soon because I use this app very often, thanks in advance.
Miguel
Highlighted
Explorer
Posts: 12,858

Re: Quick app not working Android

[ Edited ]

What phone and what version of Android are you running? Unfortunately, technology moves forward and as it does, some devices become incompatible with certain apps. It's unlikely that a future update will improve performance if you are using an older, or less powerful than the app needs, device. A new update is scheduled to be coming out soon, so hopefully it will improve your experience. No date has been given by GoPro for when the update will come out. We, the members here in this forum, have only been notified that there is one coming soon.

Highlighted
Tourist
Posts: 3

Re: Quick app not working Android

Thank you Daniel for the comment
Highlighted
Explorer
Posts: 12,858

Re: Quick app not working Android

If you updated to Android 10 GoPro is working on compatibility https://gopro.com/en/us/news/android-10-gopro-compatibility
Highlighted
Tourist
Posts: 3

Re: Quick app not working Android

Thanks again Daniel for your help and time, really appreciate it.
Miguel