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Sightseer
Posts: 2

Quick app for Android

In Quik mobile app for Android, it states "Something went wrong while making your video...Sorry!"  Can you advise?

GoPro
Posts: 3,505

Re: Quick app for Android

 

Hi @boldriver88534,

 

Sorry to know that you're having that issue. 

 

May I know the brand and model of your phone? 

Also what si the resolution of the video you're editing? 

 

 

Regards,

-Jay 

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Sightseer
Posts: 2

Re: Quick app for Android

Samsung Galaxy S7 with latest update. Not a problem with one specific video but all including photos.
GoPro
Posts: 3,505

Re: Quick app for Android

Thanks @boldriver88534,

 

Please try to uninstall and reinstall it. 

Also try to create a test video using all photos. 

And all videos only. 

 

 

Regards,

-Jay