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Sightseer
Posts: 1
Accepted Solution

Quick app doesn’t show all plus content

My quick app only shows the latest 30 uploaded videos. Therefore i am not able to download older video’s on my mobile. Can anybody help me? I already complete signed out and in but that didnt Solve the problem...

Accepted Solutions
GoPro
Posts: 7,577

Re: Quick app doesn’t show all plus content

[ Edited ]

Hello @npedia. When you login to gopro.cocm/login , are you able to see all the videos that you have uploaded to the cloud? If yes, open the app again and make sure you press on "More from GoPro Plus" so all videos will be loaded. We just tried with both Android and iOS devices and we are able to see more than 30 videos through the app. Let us know how it goes. Thanks!

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All Replies
GoPro
Posts: 7,577

Re: Quick app doesn’t show all plus content

[ Edited ]

Hello @npedia. When you login to gopro.cocm/login , are you able to see all the videos that you have uploaded to the cloud? If yes, open the app again and make sure you press on "More from GoPro Plus" so all videos will be loaded. We just tried with both Android and iOS devices and we are able to see more than 30 videos through the app. Let us know how it goes. Thanks!