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10-04-2018 11:25 AM
Quick app crashing
[ New ]Solved! Go to Solution.
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10-07-2018 08:19 AM - edited 10-09-2018 10:29 AM
Re: Quick app crashing
[ New ]Hello Eveyone,
Thank you for your feedback. I gather that everyone is using iPhone XS. Do you all have the 256GB storage capacity unit? Are you getting any error message when you attempt to use the Quik app for mobile? Hope to hear back from you.
Best regards,
Marius
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10-08-2018 05:39 AM
Re: Quick app crashing
[ New ]@goprokarma@rappefiets@rapidriver70145@rockystorm00108
Sorry about that: the app crashes at boot on iPhone XS and iPhone XS Max. We are working on compatibility with the new iPhones and will be shipping an update 5.0.1 soon. If you want to beta test it ask to join here: https://www.facebook.com/groups/quik.ios.beta/
I'll accept you and you'll get the beta when it's ready.
Cheers,
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10-25-2018 03:01 AM - edited 10-25-2018 03:04 AM
Re: Quick app crashing
[ New ]@jorgea1417 @goprokarma @dandexterjr @victor86pr @fasthero31620 @rockystorm00108 @rappefiets @rapidriver70145 @hoox @aaronm26588
5.0.1 beta is now available, follow this link to get the beta > https://testflight.apple.com/join/grBiK0aL
Hope this helps, let me know :)
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10-04-2018 12:39 PM
Re: Quick app crashing
[ New ]
Hi @goprokarma
I have raised this to the team in charge.
I'll have this post updated once I have some information.
In most cases, crashing issues are fixed by an update.
Please make sure that you always have the latest version.
Continue to check our website for more updates.
Thanks!
Ej
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10-06-2018 11:46 AM - edited 10-06-2018 11:48 AM
Re: Quick app crashing
[ New ]Hi
Intrestingly enough my Quik app is also crashing. Iphone Xs Max 256GB is the phone used. IOS 12.
Same issue as the initial user. Any update yet?
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10-06-2018 12:49 PM
Re: Quick app crashing
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10-07-2018 05:56 AM
Re: Quick app crashing
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10-07-2018 08:13 AM
Re: Quick app crashing
[ New ]I am having the same problem, Quik will crash within a few seconds after the App starts. It's on a iPhone Max 512GB with iOS 12.
Quik works fine on my old iPhone and iPad.
Some times I can get it to work after a reboot / deleting all flash backs / reinstall APP, but it's not a sure fix.
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10-07-2018 08:19 AM - edited 10-09-2018 10:29 AM
Re: Quick app crashing
[ New ]Hello Eveyone,
Thank you for your feedback. I gather that everyone is using iPhone XS. Do you all have the 256GB storage capacity unit? Are you getting any error message when you attempt to use the Quik app for mobile? Hope to hear back from you.
Best regards,
Marius
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10-07-2018 08:25 AM
Re: Quick app crashing
[ New ]Yes to XS, but mine is a 512GB
and there is no error message, just crash