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Tourist
Posts: 3

Re: Quick app crashing

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Hi Marius, I dont get a error message just crash. When I download 4K30 material from my Gopro it says my iPhone is not suited and I should use lower resolution. This worked on my iPhone x.

Kind regards.
Cor
GoPro
Posts: 18,669

Re: Quick app crashing

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Appreciate your replies, @rapidriver70145 and @rappefiets . We will keep you posted. 

Tourist
Posts: 7

Re: Quick app crashing

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Mine is the XS but mine is a 64 gb I also do not get a crash message
GoPro
Posts: 18,669

Re: Quick app crashing

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This noted, @goprokarma.  Thank you!

GoPro
Posts: 2,559

Re: Quick app crashing

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@goprokarma@rappefiets@rapidriver70145@rockystorm00108

 

Sorry about that: the app crashes at boot on iPhone XS and iPhone XS Max. We are working on compatibility with the new iPhones and will be shipping an update 5.0.1 soon. If you want to beta test it ask to join here: https://www.facebook.com/groups/quik.ios.beta/ 

I'll accept you and you'll get the beta when it's ready.

 

Cheers,

Tourist
Posts: 1

Re: Quick app crashing

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Yes. Also iPhone XS. 512Gb. Crashes shortly after startup.
*Workaround : I can avoid the crash if I quickly (within 5 seconds) start a new video project or if I import the clips from the GoPro app and “open in Quik”.
So the editing is not causing the crash. Just staying on the opening screen or doing anything else will crash.
Deleted and reinstalled the app and that doesn’t fix it.
GoPro
Posts: 2,559

Re: Quick app crashing

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Thanks for the info @hoox will add it to the bug report :)

Sightseer
Posts: 1

Re: Quick app crashing

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Same issue. iPhone 10max 256.