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Tourist
Posts: 5

Quick android

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Llevo varias días intentando hacer un montaje que incluya fotos y videos, y al seleccionar fotos se me cierra la aplicación, alguien sabe porque pasa eso??. Antes si permitía poner fotos y videos y ahora solo permite videos
Tourist
Posts: 5

Re: Quick android

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GoPro
Posts: 23,251

Re: Quick android

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Hi @hardystar44681

 

Please note that there is currently an issue when adding photos on Quik for mobile.

An update outside of Quik App (Google) is causing this issue, our team is investigating the problem and they are working on a fix.

Sorry for any troubles caused.

 

Thanks!
Ej

Sightseer
Posts: 2

Re: Quick android

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Hola me pasa lo mismo no puedo poner fotos y videos se cuelga la aplicación a que se debe
Sightseer
Posts: 2

Re: Quick android

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Se sabe algo xq ocurre esto???
GoPro
Posts: 17,561

Re: Quick android

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Hello Everyone ,

 

Our team has already established a fix for the issue with Quik crashing when photos are added to a project. Since it has just been released, please watch out for updates through the Google Play Store. The app settings on your phone will also notify you once the update is available. 

 

Thanks, 
Marius