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Reply
Tourist
Posts: 8

Quick and wrong order of videos

Hi
My videos are in the wrong order when made in quick ..unless you guys made it like this ..it's a bit of a problem trying to sort the order out ..sort of makes the app "slow" ..instead of "quick" ..
Could you let me know when this will be sorted out ..or tell me how to sort this out
Thank you
GoPro
Posts: 7,577

Re: Quick and wrong order of videos

Hello @mikeh733

 

How do you import the videos to Quik? Is this through QuikStories? 

There is an observed issue with the the link between the QuikStories in GoPro App to the actual Quik App as discussed here

In the meantime, you can open the videos directly in Quik (the mobile app) so you can choose to sort the videos according to your preference. This is until the new app is released. 

 

Thanks, 
Marius

Tourist
Posts: 8

Re: Quick and wrong order of videos

Hi Marius
Thank for the reply ..I usually just connect thru the gopro app in Android and after a short while I get a notification that my movie is ready and that's when I see it backwards ..I will give your advice a go and see how it goes ..any idea when the app will be updated to correct this error
Thanks
Mike
GoPro
Posts: 8,970

Re: Quick and wrong order of videos

Hi @mikeh733

 

We are working on the update that should correct the issue.

This should be released soon.

Please continue to check our website for updates. 

Software Update Release Information

 

Thanks!

Ej

Highlighted
Tourist
Posts: 8

Re: Quick and wrong order of videos

Hi
Thanks for your replies ..hopefully we will see the update soon ..I use Android and get updates automatically the the store ..so hopefully this update comes the same way and I don't have to keep checking the website.