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%3CLINGO-SUB%20id%3D%22lingo-sub-207315%22%20slang%3D%22en-US%22%3EQuick%20Stoies%20App%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-207315%22%20slang%3D%22en-US%22%3EIs%20the%20quick%20stories%20app%20limited%20to%20a%20certain%20number%20of%20photos%3F%20I%20keep%20trying%20to%20reopen%20a%20story%20and%20edit%20a%20copy%20but%20it%20crashes%20before%20the%20copy%20even%20opens.%20Is%20there%20a%20quick%20update%20that%20will%20fix%20this%20problem%3F%20If%20it%20helps...the%20story%20currently%20has%2082%20photos%20and%20i%20plan%20on%20adding%20at%20least%20another%2020.%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-207315%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EQuik%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-207549%22%20slang%3D%22en-US%22%3ERe%3A%20Quick%20Stories%20App%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-207549%22%20slang%3D%22en-US%22%3E%3CP%3EHi%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F67529%22%20target%3D%22_blank%22%3E%40reddawn22762%3C%2FA%3E%3C%2FP%3E%3CP%3ESorry%20to%20hear%20that%20%3A(%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ELimit%20is%20200%20on%20iOS%20%2F%2075%20on%20Android.%3C%2FP%3E%3CP%3EHowever%2C%20the%20more%20media%2C%20the%20longer%20the%20video%2C%20the%20harder%20it%20can%20be%20for%20your%20device%20to%20generate%20the%20preview%20and%20the%20video%20itself.%26nbsp%3B%3C%2FP%3E%3CP%3EI%20don't%20know%20the%20kind%20of%20device%20you%20have%20but%20know%20that%20the%20video%20is%20created%20by%20the%20device%20itself%2C%20Quik%20is%20a%20demanding%20app%2C%20basically%20the%20less%20powerful%20your%20device%20is%2C%20the%20more%20it%20may%20crash...%3C%2FP%3E%3CP%3EThe%20crash%20that%20you%20are%20experiencing%20though%20could%20result%20of%20many%20things%2C%20hard%20to%20know%20what%20is%20going%20on.%20Since%20you%20didn't%20start%20your%20video%20yet%2C%20I%20would%20recommend%20to%20do%20a%20clean%20install%20of%20the%20app.%26nbsp%3BKnow%20that%20deleting%20the%20app%20deletes%20all%20its%20content%20-%20video%20and%20drafts%20-%20so%20make%20sure%20you%20saved%20all%20your%20videos%20first.%3C%2FP%3E%3CP%3EThen%20you%20can%20try%20again%20with%20the%20video%20you%20were%20trying%20to%20make.%3C%2FP%3E%3CP%3EI%20wouldn't%20recommend%20to%20make%20such%20a%20long%20video%20though.%20Make%20two%20smaller%20videos%20instead%2C%20otherwise%20there's%20a%20big%20risk%20that%20Quik%20will%20crash.%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 1
Accepted Solution

Quick Stoies App

Is the quick stories app limited to a certain number of photos? I keep trying to reopen a story and edit a copy but it crashes before the copy even opens. Is there a quick update that will fix this problem? If it helps...the story currently has 82 photos and i plan on adding at least another 20.

Accepted Solutions
GoPro
Posts: 682

Re: Quick Stories App

Hi @reddawn22762

Sorry to hear that :(

 

Limit is 200 on iOS / 75 on Android.

However, the more media, the longer the video, the harder it can be for your device to generate the preview and the video itself. 

I don't know the kind of device you have but know that the video is created by the device itself, Quik is a demanding app, basically the less powerful your device is, the more it may crash...

The crash that you are experiencing though could result of many things, hard to know what is going on. Since you didn't start your video yet, I would recommend to do a clean install of the app. Know that deleting the app deletes all its content - video and drafts - so make sure you saved all your videos first.

Then you can try again with the video you were trying to make.

I wouldn't recommend to make such a long video though. Make two smaller videos instead, otherwise there's a big risk that Quik will crash.

View solution in original post


All Replies
GoPro
Posts: 682

Re: Quick Stories App

Hi @reddawn22762

Sorry to hear that :(

 

Limit is 200 on iOS / 75 on Android.

However, the more media, the longer the video, the harder it can be for your device to generate the preview and the video itself. 

I don't know the kind of device you have but know that the video is created by the device itself, Quik is a demanding app, basically the less powerful your device is, the more it may crash...

The crash that you are experiencing though could result of many things, hard to know what is going on. Since you didn't start your video yet, I would recommend to do a clean install of the app. Know that deleting the app deletes all its content - video and drafts - so make sure you saved all your videos first.

Then you can try again with the video you were trying to make.

I wouldn't recommend to make such a long video though. Make two smaller videos instead, otherwise there's a big risk that Quik will crash.