Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see if it is on our Update page.
GoPro Apps for Mobile
Reply
Hiker
Posts: 11

Quick App not saving edits

[ New ]

Ive just eddited a short video but frustratingly i get a message informing me that there was an error and hasnt  saved, tried 3 times - same message - this is very unhelpful and makes it useless, very disappointing.

 

I was using an Ipad pro if that makes any difference


Accepted Solutions
GoPro
Posts: 21,087

Re: Quick App not saving edits

[ New ]

Sorry to hear about the trouble, @glynw17. Try restarting your iPad Pro then check out this article for additional troubleshooting steps - https://community.gopro.com/t5/en/GoPro-Quik-How-to-Resolve-Crashing-or-Freezing-Issues/ta-p/392953 . Let us know how it goes. Thanks!

View solution in original post


All Replies
GoPro
Posts: 21,087

Re: Quick App not saving edits

[ New ]

Sorry to hear about the trouble, @glynw17. Try restarting your iPad Pro then check out this article for additional troubleshooting steps - https://community.gopro.com/t5/en/GoPro-Quik-How-to-Resolve-Crashing-or-Freezing-Issues/ta-p/392953 . Let us know how it goes. Thanks!

Hiker
Posts: 11

Re: Quick App not saving edits

[ New ]
Re booted and tried again, it seemed to work, thanks
GoPro
Posts: 15,698

Re: Quick App not saving edits

[ New ]

@glynw17, glad to hear that. Let us know if anything else comes up.