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Sightseer
Posts: 1

QUIK

[ New ]

Hello,

 

I have issue that QUIK app on iOS doesn't saving video. It's stops at 100% and that's it.

20210214_163131000_iOS.png

Accepted Solutions
GoPro
Posts: 3,165

Re: QUIK

[ New ]
Hi,

Try to save your video to the App so you're sure it's on the Home/Feed, Then, kill the app, reboot your device, open the project again, try to change the order of some media, try to use another video style (Raw), try removing some media, changing music, try to play with the duration of the global project, if it's a faulty media it's a bit difficult to know which one is at fault... Consider the number of files you have / size and duration. It's a bit of a trial and error thing here sadly.

Check phone storage as well.

Note that Quik App as it is today hasn't been updating in a very long time so the app could be broken for several reasons - sometimes not even related to the app itself.

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GoPro
Posts: 20,485

Re: QUIK

[ New ]

Hello, @ulibka. There are troubleshooting steps at Quik for mobile Crashes that will help resolve the issue. Have a go at them. 

GoPro
Posts: 3,165

Re: QUIK

[ New ]
Hi,

Try to save your video to the App so you're sure it's on the Home/Feed, Then, kill the app, reboot your device, open the project again, try to change the order of some media, try to use another video style (Raw), try removing some media, changing music, try to play with the duration of the global project, if it's a faulty media it's a bit difficult to know which one is at fault... Consider the number of files you have / size and duration. It's a bit of a trial and error thing here sadly.

Check phone storage as well.

Note that Quik App as it is today hasn't been updating in a very long time so the app could be broken for several reasons - sometimes not even related to the app itself.